How to do a good job in hotel management? Where are the loopholes in hotel management?

It depends on the size of the hotel. The current hotel models are similar, and you can build your own advantages from the details. Look at the model of world-famous hotels, from which we can get enlightenment. For example.

I think the most unusual thing is:

Thailand Oriental Hotel

In the Oriental Hotel in Thailand, one of the top ten hotels in the world, you may never look at their waiters, but they know that you are a valuable old customer. They will promote you to a first-class customer and give priority to providing services for you; The floor attendant will call out your name when serving you, and the restaurant attendant will ask you whether you will take the old seat you took when you came here a year ago and whether you need the old menu you ordered a year ago. On your birthday, you may also receive a card from them, telling you that the whole hotel misses you.

Thailand Oriental Hotel is almost full every day, so it is difficult to have a chance to stay without booking one month in advance. In their words, as long as one tenth of the old customers visit the hotel every year, the hotel will always be full. We attach great importance to cultivating loyal customers and establish a perfect customer relationship management system, which is the secret of the success of Oriental Hotel.

Each has its own characteristics. You should make your own brand and make your own characteristics. Such hotels are what customers yearn for.