Is it illegal to have malicious bad reviews on the hotel customer platform?

It is necessary to collect evidence as soon as possible to safeguard rights.

Generally speaking, bad comments refer to commentators seeking personal illegitimate interests or venting personal dissatisfaction in order to harm the interests of businesses; Or insult or vilify businesses with low-star bad reviews. You can not only ask buyers to delete bad reviews and compensate for losses according to law, but also ask network service providers to take necessary measures such as deleting, blocking and disconnecting links to prevent malicious bad reviews from causing or possibly causing damage to your reputation. If the ISP refuses to perform, you can also ask it to bear joint liability with the buyer.