A hotel in Nanning, Guangxi has a pinhole camera. Hotel: Your room rate will be refunded at most. what do you think?

This happened in Nanning, Guangxi. Mr. and Mrs. Su checked into the hotel, but a pinhole camera was installed in the hotel room, so Mr. Su called the police and asked the hotel to apologize, but I didn't expect the hotel to respond in a particularly bad tone. "Do you want to kneel down and apologize to you?" Bian Xiao is puzzled by the service attitude of this service industry.

What is even more ridiculous is that the manager of the hotel moved out of his manager to manage tens of millions of assets, so that Mr. Su could communicate as soon as possible if there was anything else. The hotel gave Mr. 144 the room rate at most out of human feelings.

Mr. Su was very dissatisfied with the hotel's response. The first point is that he checked into the hotel and found a pinhole camera installed. The second point is that the hotel's response is even more unacceptable to him. As a hotel, since it doesn't want to solve this problem, it uses this attitude to shirk it. It's really unacceptable to him, and I don't know how long this camera has been here, and I don't know how many victims it has violated.

As for Mr. Su, we also consulted a lawyer, and the lawyer also said that the hotel has violated the privacy rights of consumers, and all hotels can't check out at will.

At present, the case is under further investigation by the police, so how can we protect our rights in Mr. Su's case? First, we should choose to report the case decisively at the first incident, then call the Consumer Rights Protection Center 123 15 to protect consumers' rights and interests, and then seek compensation through legal channels, such as privacy rights and so on. Don't communicate with the so-called company leaders or employees by phone alone, which won't solve things. Everyone must pay more attention when going out in the future, and never give criminals an opportunity. Do you have any views on this matter? How to defend rights?