What is the specific job of a domestic waiter?

Answer and record telephone calls, contact relevant departments by telephone to complete the service requirements put forward by guests and record them, and complete the related work arranged by superior leaders.

1, subject to the work arrangement of the room supervisor, be responsible for mastering the room status, regularly compile and distribute the room status table every day, and notify the guest floor, be responsible for answering the guest's phone calls and mastering the guest information, inform the waiter and relevant departments to provide services in time as needed, make records, and do a good job in information collection and data accumulation.

2. Answer guests' inquiries accurately, take the initiative to do a good job in customer service, be responsible for the management and collection of all keys in guest rooms, be responsible for the registration, storage and disposal of picked-up items and left-over items, be responsible for the flower reservation and quality control of the whole hotel, be responsible for departmental attendance and meal card statistics, and receive employees' salaries, bonuses and subsidies.

3. Be responsible for the overall arrangement and off-duty of daily floor personnel, sales of guest medicines, management of walkie-talkies and desk phones, arrival and departure of VIP and administrative guests, notify the floor to prepare various gifts and articles according to the requirements of room layout, do a good job in daily cleaning of the studio, and keep the studio clean and tidy.