How to make a customer feedback form

EXCEL format is more suitable, and it should be divided into articles, including: product name, specifications, materials, standards, contract date, contract number, etc. In short, write down the description of the product or service you want to ask clearly. In addition, the most important thing is to write your own questions: product quality, product price, product function and convenience, product popularity, whether there are quality problems in the process of product use, or whether it is convenient to use, and whether the service life of the product, product style and product style can keep up with fashion, and whether the after-sales service and maintenance of the product are satisfactory. Write the multiple-choice questions above, and finally let the customers write their own other suggestions or opinions. Generally speaking, be as comprehensive as possible and write out what you want to know from your customers. Finally, don't expect every customer to give you feedback, because they are very busy. But asking customers to write feedback is a very wrong way. It should be said that every enterprise must do it. Wish you success!