Services of Zhenlv.com

No matter where travelers log in to Zhenlv.com to order, they can choose the most convenient payment method and currency to pay for their orders. Zhenlv.com accepts debit and credit cards from most domestic banks, as well as Alipay; and supports international credit cards in a variety of different currencies without charging any handling fees. Member users can also choose to use the e-wallet function of Zhenlv.com.

Guests often need to cancel or change their orders due to temporary changes in their itinerary. Zhenlv.com allows guests to change or cancel confirmed air tickets or hotel reservations at any time according to relevant terms without charging any handling fees.

The 24-hour customer service center provides multi-lingual customer service, including Mandarin, English, Korean, Japanese, etc. At the same time, all guests' emails are answered personally by senior practitioners and feedback is given within 2 hours.

As an international and professionally managed online travel agency, Zhenlv.com adheres to the principle of privacy and confidentiality and strictly implements online payment security measures.