Traditional Culture Encyclopedia - Hotel reservation - Problems and solutions in the recruitment of hotel room attendants by human resources department.

Problems and solutions in the recruitment of hotel room attendants by human resources department.

1, image temperament

Since the employees in the hotel industry are all facades, first of all, paying attention to the image temperament will leave a good impression on the guests.

Step 2 be honest

As the saying goes, hands and feet are always dishonest. As a room attendant, you often come into contact with guests' belongings. If you like it, it will be broken. There are many ways to evaluate your sincerity, and there are many suggestions on the Internet. You can study medicine systematically.

3. Expression ability

Many questions of guests will be communicated with room attendants, so it is very important to train polite expressions, tone and intonation.

4. Necessary measures

Still the content of point 2, how to assess is not reliable, so it is not easy to ask, first of all, the city account, and once again someone to do the guarantee.

5, employee care

It is not easy to train a room attendant. Don't jump ship to a good hotel as soon as you succeed, so besides salary, it is also important to care about employees.

6. Job performance

Many people can say that they are incompetent. The workload of the hotel is very heavy, and they don't know whether they are diligent or not when recruiting people. The solution to this problem is to carry out a three-day probation post, so that they can teach and train hands-on and see their work performance. If they pass the probation post, they can be hired, but it depends on whether it conflicts with the requirements of the local labor department.