Traditional Culture Encyclopedia - Hotel reservation - I slept all night and found that the hotel sheets were broken.
I slept all night and found that the hotel sheets were broken.
1. Report to the hotel staff: Once the sheets are found to be damaged, report to the hotel staff immediately. You can find the front desk or room service department, explain the situation to them and provide damaged sheets as evidence.
2. Request to change sheets: If the sheets are obviously damaged, you have the right to ask the hotel to change new sheets. If the hotel can't provide new sheets, you can ask them to provide substitutes for other rooms, such as clean towels or mattresses.
3. Take photos and leave a certificate: Before reporting to the hotel staff, it is best to take photos and leave a certificate so as to provide evidence when necessary. This will help to prove the fact that the sheets are damaged and ensure that you can get appropriate compensation or solutions.
4. Check other items: Besides the sheets, you should also check whether other items in the room are working properly or damaged. For example, check whether lighting, air conditioning, television and other facilities are working properly.
5. Keep the receipt and compensation agreement: If the hotel agrees to provide you with compensation or solutions, please keep the receipt and compensation agreement for future proof.
In short, if you find that the sheets are broken in the hotel, you must report to the hotel staff in time and ask for corresponding measures to solve the problem.
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