Traditional Culture Encyclopedia - Hotel reservation - The cashier at the front desk of the hotel swipes the card with a POS machine. If it is necessary to detain the deposit, how can I refund the deposit when the guest checks out?
The cashier at the front desk of the hotel swipes the card with a POS machine. If it is necessary to detain the deposit, how can I refund the deposit when the guest checks out?
Use the pre-authorization function to consult the organization that installed the credit card machine for you. It's irresponsible of them not to teach you this, but to charge you a handling fee for nothing.
Pre-authorization is equivalent to receiving a deposit. For example, when guests enter the store, they will brush the pre-authorization of 1000 (the specific amount is generally 2-3 times of the house price). Guests spending and eating in the hotel will be included in the room rate. When he leaves the store, if he actually spends 850 yuan, he will brush the pre-authorization of 850 yuan, which will deduct 850 yuan from the guest and return the extra 150 (actually unfrozen).
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