Traditional Culture Encyclopedia - Hotel reservation - Does anyone know what skills and requirements are needed to apply for a front desk job in a star-rated hotel? thank you
Does anyone know what skills and requirements are needed to apply for a front desk job in a star-rated hotel? thank you
To apply for front desk reception, you need:
1. Patience, carefulness, good psychological endurance, quick response and strong communication skills with customers. Hotels usually have some guests and guides who like to make things difficult for them. To deal with these idiots, you have to talk to people, talk nonsense and laugh at them all the time. Ignore what he says and just do your own thing. He'll shut up when he's finished.
2. Skills are proficiency in English and flexibility in common language.
3. Able to accept high pressure (sometimes you can not panic when signing in or leaving a large meeting with more than 10 people around you).
There will be training requirements for entry, which is good. That's it. Our foreman 1500-2000, supervisor 2000-2500. What kind of hotel does it look like?
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