How to establish hotel fire emergency organization

1, guiding ideology:

In order to strengthen the fire control work, implement the policy of "prevention first, combining prevention with elimination", improve the fire control awareness of all employees, enhance the ability of self-prevention and self-rescue, put out the fire in time and effectively, minimize losses, protect the life and property safety of the country, hotels and passengers, and let all employees be busy and do their duties in case of fire. According to the national fire laws and regulations, combined with the actual situation of the hotel, this plan is formulated.

2. Organization:

3, fire extinguishing principle:

(1) Save people first, then put out the fire, and try to avoid casualties.

(2) First, evacuate inflammable and explosive chemicals to prevent the fire from expanding.

4. Emergency procedures for each post:

(1) Alarm and fire fighting by personnel at the fire site:

(1) When the first discoverer at the fire scene found fireworks, he immediately called the hotel fire control duty room (87 19) to report to the fire control personnel on duty, and explained his name, location, fire location and fire size.

② Press the nearest emergency alarm (manual alarm button or smoke exhaust valve manual button).

(3) Use the latest fire fighting equipment to stop the fire from spreading.

(2) Monitor:

(1) After receiving the alarm call, ask about the situation, make records at the same time, and inform the floor patrol team to arrive at the scene.

(2) Make a decision according to the alarm situation: determine the fire level (level 1 or level 2);

(3) After receiving the alarm signal (smoke alarm signal, manual button alarm signal), you must inform the building patrol or the team member on duty at the nearest site to arrive at the alarm site in the shortest time within 2 seconds, confirm the fire alarm and give feedback; At the same time, the fire truck is silent and records the group number and position number of the fire alarm.

(4) If the feedback is false alarm or false fire alarm, it should be reset.

⑤ If the feedback is a real fire alarm, the supervisor on duty should be informed to rush to the scene immediately by walkie-talkie or telephone within 1 second, and the intercom posts should be called twice continuously; Hall posts and access posts are also required to maintain vehicle order so that fire engines and ambulances can keep power when they arrive; The dormitory post members immediately inform all dormitory staff that they are not on duty and must arrive at the indicated place within 2 minutes. Other posts must arrive at the fire site within 1 minute.

6. Always pay attention to the fire situation, and transfer the monitoring camera to the accident area and record it:

1, the specific location of fire alarm;

2, the size and severity of the fire;

3. Types of burning substances;

4. Casualty losses;

5. Personnel are in place;

6, processing, etc. In order to report in writing afterwards.

⑦ Call the person in charge of the security department (the time, place, size and substance of the fire must be reported).

⑧ Determine the fire level according to the fire situation; If it is Grade I, call the general manager and deputy general manager of the hotel, and ask the front desk to inform the managers and supervisors of all departments to evacuate and explain the guests.

Pet-name ruby to start the fire broadcast, use clear words, repeat (ladies and gentlemen, please don't panic, the hotel is in an emergency evacuation state, please close the doors and windows, cover your nose and mouth with a gas mask or wet towel in the room, follow the safety instructions or follow the waiter to leave from the stairs in an orderly manner).

(3) floor patrol:

(1) After receiving the notice from the monitor, you must arrive at the exact fire scene within 2 minutes.

(2) Check immediately after arriving at the scene to confirm whether the fire alarm is true or not, and call the police immediately if it is a floor.

If the noise is muted and reconfirmed, it will be reset immediately and notify the monitoring center if it is found to be a false alarm or a false reward. Causes of false alarm or false alarm.

(3) If it is confirmed to be a real fire alarm, it shall immediately notify the monitoring center, and report the size of the fire, what kind of substances are burned, and whether there are any casualties.

(4) When the fire is small, the surrounding fire fighting equipment should be used to put out the fire.

⑤ When the fire is large, the surrounding articles, especially inflammable and explosive articles, should be isolated, and participate in the fire fighting work with colleagues and obey the command of the supreme commander on site.

6. After the accident, report the details to the department head in writing.

(4) Hall post:

(1) Be responsible for the parking lot and gate order, conduct vehicle evacuation command and keep the fire lane clear.

(2) irrelevant personnel are prohibited from entering the parking lot and lobby.

(3) Guide the waiting personnel in the dormitory to arrive in the direction and report the fire.

(4) After the fire truck or ambulance arrives, guide it to the scene of the fire, and briefly introduce the fire situation and casualties.

(5) always pay attention to the appearance of radio and newspaper reporters. When it is found, it should be stopped moderately and reported to the superior in order to make necessary arrangements in time.

⑥ Prevent the guests who have left the building from returning to the building or trying to enter the room to get things.

(5) Access to posts:

(1) is responsible for maintaining the order of vehicles around the passage and keeping the fire lane clear.

(2) Strictly control the entry of idle personnel to prevent criminals from taking the opportunity to destroy or fish in troubled waters.

(3) Guide the direction of the evacuated guests, and assist the Director of Housekeeping Department to do a good job in stabilizing the mood and settling the guests.

(4) Prevent guests who have been evacuated outside the building from returning to the building or trying to enter the room to get things.

(6) Safety personnel on duty:

(1) After receiving the notice, you should wear the fire suit and get to the front of the monitoring center within 2 minutes, and obey the arrangement of the management personnel.

(2) The off-duty supervisor shall be present to count the number of people, assign tasks, and lead all personnel to carry fire-fighting equipment to the site according to the instructions of the office post.

(3) If it is a first-class fire, the off-duty personnel should obey the assignment of the supervisor or the supreme commander, rush to the scene of the fire for warning, and organize other departments to assemble and prepare corresponding equipment to organize the evacuation of guests.

(7) The duty supervisor of the security department

(1) After receiving the fire report, you should arrive at the scene within 2 minutes.

(2) Organize the members on duty to use fire-fighting equipment to put out the initial fire.

(3) When the fire is large, calm down, arrange the team members reasonably to prevent the fire from spreading, and ask the monitoring center to inform the housekeeping department to call all departments to prepare for evacuation.

(4) If the general manager is not at the scene, and the fire is serious and the fire brigade is in urgent need of rescue, instruct the monitoring center to give an alarm to the "1 19" station, and report the situation to the superior leaders who arrived later and take measures.

(8) Front desk:

(1) After receiving the second-class fire alarm notice, you should call the managers and supervisors of all departments.

(2) After receiving the first-class fire protection notice, the general manager and deputy general manager shall be informed in addition to the managers and supervisors of each department.

(3) After receiving the fire alarm notice, the duty receptionist must immediately print out the latest guest identity information, collect the guest registration card, and bring it to the guest assembly place together with the guest identity information for use when counting the guests.

(4) After the fire, if a guest asks and expresses concern, if there is no special instruction from the leader and general manager, the personnel on duty should explain politely.

⑤ The receptionist must know the number of the hotel leader so as to get in touch at any time.

(9) Engineering Department:

(1) After receiving the alarm call, the personnel on duty should immediately cut off all power supplies on the upper and lower floors of the fire floor, stop the two passenger elevators, and ensure that there is no one in the elevator.

② Off-duty personnel should immediately bring the designated tools to the front apron of the hotel, and get close to the on-site commanding personnel to prepare for the equipment maintenance work within the whole scope of the hotel.

(3) Send someone to supervise the operation of the unit and the unit, ensure the normal operation of the positive pressure air supply and smoke exhaust machine, and ensure the safety during evacuation.

(4) Ensure that the emergency power supply works normally, make the emergency command light shine, and send someone to take a flashlight to the evacuation stairs for inspection. If the emergency light is found to be damaged, it should be replaced in time.

(5) The floor air conditioning system should be shut down, and the air supply and exhaust should be stopped.

6. Cut off the power supply one by one, including the power supply, leaving only the emergency power supply line.

⑦ Cut off the domestic water supply, but ensure the normal water supply of the tap water pipe to ensure the fire water supply.

Inform the boiler room to cut off the steam and hot water supply today, but pay attention to the safety of the boiler.

Pet-name ruby cut off the gas and diesel supply, do a good job of fire prevention, to ensure safety.

(10) Housekeeping Department:

(1) Inform the staff of the fire situation, control the lobby to avoid confusion, and instruct the front desk receptionist to prepare to answer the guest's inquiry calls.

(2) Assign a special person to organize the evacuation of the guests, so that the guests don't panic, evacuate in an orderly manner, and concentrate on the assembly point.

③ Assign one or two attendants to each floor, check all rooms and bathrooms with spare keys, and mark "V" on the door to indicate that there are no guests in the room.

(4) the housekeeping manager must carry the hotel flashlight, master key and the channel intercom used by the housekeeping department.

⑤ The Housekeeping Director is responsible for the evacuation, guidance and placement of guests.

⑥ The room service staff should shout loudly when evacuating guests (please don't panic, come with me).

(1 1) Food and Beverage Department:

(1) The restaurant manager informs the staff of the fire situation, and adjusts and controls the lobby and box to avoid chaos.

(2) Assign a special person to organize guests to evacuate, so that the guests don't panic, evacuate in an orderly manner, and concentrate on the assembly point.

(3) Send someone to check the restaurant and every box to see if there are unlit candles, solid alcohol stoves, cigarette butts and other things to be completely extinguished.

(4) Finally, cut off the power supply, lock the door and leave.

(12) Finance Department:

(1) The cashier should tidy up the money and lock the warehouse and drawers.

(2) All employees should organize their own management documents and accounts and store them safely.

(3) the computer room should ensure the integrity of computer data.

(4) Check the office, trash can, etc. Don't leave unlit cigarette butts.

⑤ Inform all personnel to evacuate in order, and lock the door after turning off the power supply.

(13) Human Resources Department:

① Lock all important documents and personnel files.

② Turn off all power switches in the office.

(14) Marketing Department:

Lock all important files.

(2) cut off the office power supply.

③ Bring the contract documents to the meeting place.

(15) Staff Kitchen:

① After receiving the evacuation notice in the staff kitchen, turn off all kinds of electrical appliances, air conditioners and power switches.

(2) Put out all the fires in the kitchen.

(3) After all the dining staff in the evacuation canteen leave, they will go with them.

5. Evacuation methods and precautions

(1) The only way to evacuate is the fire stairs.

(2) In case of fire, all elevators on the first floor are automatically locked. Remember: never take the elevator to evacuate.

(3) In general, use the nearest stairs to evacuate. If one staircase is blocked by smoke, use other stairs to evacuate as much as possible. Because the evacuation staircase has the functions of positive pressure air supply and smoke exhaust, evacuation is safer.

(4) After entering the evacuation stairs, walk down the stairs. Don't try to go up, because there is thick smoke below.

(5) If the corridor is full of smoke, pay attention to find the emergency indicator light and walk in the direction of the indicator light. Never make a mistake.

(6) When it is difficult to walk upright, you should bend forward or crawl on your knees. Because there is some fresh air at the bottom.

(7) Other buildings have safety doors directly leading to the outside of the building on the first floor. When you get to the first floor, remember to go outside the building. Don't walk down the stairs to the basement.

(8) After being evacuated to the outside of the building, please gather in front of the hotel and don't leave casually.

6. Evacuation meeting place: the open space in front of the hotel.

(1) The front desk staff should carry the house registration form, and count the evacuated guests one by one, especially the disabled guests registered at the front desk.

(2) The security department should strengthen the security work around the assembly point, ensure the property safety of the guests, and prevent people from making trouble and destroying them.

7, on-site commander requirements:

(1) The highest post that arrived at the scene first served as the fire commander. The order of fire commander posts from high to low was: general manager, executive general manager, safety manager, engineering manager, duty manager, department manager, and so on.

(2) The commander-in-chief should carry a variable walkie-talkie, divide the work according to the size and nature of the fire, command each group to put out the fire, control the fire, evacuate people, rescue materials and alert the guards.

(3) If the commander-in-chief predicts or determines that the fire cannot be extinguished by himself, he should immediately instruct the attendant of the switchboard to report to the fire station "1 19".

8. Other hotel personnel:

(1) Don't leave your posts without receiving evacuation instructions.

(2) Keep calm and don't run or do anything that disturbs the guests.

(3) Don't use the hotel telephone unless necessary, so as not to interfere with the fire fighting and evacuation notice.

9, after the fire fighting work:

(1) The commander must order relevant personnel to do a good job of site security, protect the site and prevent resurgence and damage to the site.

(2) The security department shall arrange firefighters or assist the superior departments to conduct on-site investigation and various investigations.

(3) All departments should gather personnel to check whether there is a shortage of department personnel.

(4) Leaders at all levels quickly organize subordinates to evacuate the site.

10, requirements:

(1) Firefighters should carry forward the spirit of "one is not afraid of hardship, and the other is not afraid of death" and make every effort to protect the lives and property of the country, hotels and people.

(2) All actions are subject to instructions, so that orders are prohibited, and firm cooperation is made. It is strictly forbidden to cause injuries or casualties due to technical specifications.

(3) All staff of the hotel should improve their safety awareness, be familiar with the tasks and responsibilities entrusted by this plan, and fight a well-prepared battle.