Traditional Culture Encyclopedia - Hotel reservation - Professional concept of hotel management

Professional concept of hotel management

1. Integrated thinking: integrating international advanced technologies and concepts such as marketing, public speaking, negotiation, potential stimulation and service innovation.

Simple thinking: the mode operation is simple and direct.

3. Practical thinking: effectiveness is the last word.

Speed thinking: fast and accurate.

⒌ Individualized thinking: continuous innovation

Taiji thinking: the doctrine of the mean.

I. Training objectives and requirements

This major trains secondary vocational and technical application-oriented professionals who support the Party's basic line, adapt to the front line of production, construction, management and service, and develop morally, intellectually, physically and aesthetically. Students are required to master the basic theory of economic management, the basic knowledge of hotels, restaurants and tourism, and have the basic management and service capabilities of hotels. After graduation, students mainly go to hotels, guesthouses and guest houses to engage in basic management, catering and room service.

This major focuses on the cultivation of students' comprehensive quality, and mainly studies the basic knowledge of economic management and hotel theory. This major focuses on skills training. During the study period, students will receive skills training in hotels, restaurants and guest rooms. 1, with integrity, perseverance, professionalism, responsibility and team spirit;

2. Have good professional basic knowledge, self-study ability and enterprising and innovative consciousness;

3. Master the modern service concept and understand the development trend of modern service industry;

4. Familiar with the business knowledge of the front office, guest room, catering, recreation and other departments of the hotel;

5. Be familiar with the principles, policies and regulations of hotel industry development in China;

6, with the hotel's front office, guest room, catering, recreation, exhibition and other management and basic service capabilities;

7. Strong computer operation, written expression, interpersonal communication skills and certain professional foreign language expression skills. After graduation, students can engage in the following jobs: various hotels, restaurants, hotel doormen, front desk receptionists, room service personnel; Staff of various tourism companies and tourism management departments; All kinds of hotels, restaurants, hotel floor management, lobby management, consultation, exhibition and other work; The commercial departments of hotels, restaurants and hotels engage in business negotiations and external liaison services; All kinds of hotels, restaurants and hotel business departments are engaged in market research, intelligence and information services.

Professional grade

20 14-20 15 China hotel management university competitiveness ranking school name: number of professional schools 1 Tianjin University of Commerce 5★ 78 2 Beijing Union University 5★ 78 3 Hunan Normal University 5★ 78 4 Huaqiao University 4★ 78 5 Sichuan Brigade. Tour College 4★ 78 6 Shanghai Normal University 4★ 78 7 Shanghai Sanda College 4★ 78 8 Jiangxi Science and Technology Normal University 4★ 78 9 zhejiang yuexiu university of foreign languages 4★ 78 10 Hainan University 4 ★ 781/Fujian Normal University 4★ 78 6. 5438+02 Wuyi College 4★ 78 13 Guilin University of Technology 4★ 78 14 xinzhou teachers university 4★ 78 15 Tianjin University of Finance and Economics 4★ 78 16 Huangshan College 3★ 78 17 beijing international studies university 3★ 7. 8 18 Qingdao University 3★ 78 19 ningde normal university 3★ 78 20 Northwest Normal University 3★ 78