If I am the front desk of the seven-day hotel chain, can the computer surf the Internet?

Computers can surf the Internet, but they should not be used for entertainment.

There are three shifts in seven days, and no class can sit to work except the night shift in the early morning. Cheap labor tortures employees, and 7 days is the minimum wage in the same industry.

The reception at the front desk of the hotel is to handle the check-in and check-out procedures for guests and provide information consultation inside and outside the hotel.

1, presiding over the overall work of the concierge department, ensuring that the upper situation is issued and the lower situation is reached, and supervising employees to provide standardized services for guests according to procedures.

2. Carefully check the reasonable storage, distribution and delivery of luggage to ensure correctness.

3. Assign daily specific tasks to the foreman, direct the service work in front of the hotel when receiving special guests, and ensure the safety and satisfaction of VIPs.

4. Manage the bellboy and doorman, supervise them to operate according to the prescribed working procedures, and guide the vehicles in front of the door.

5. Arrange employees to take shifts, organize training in this department, keep work diaries and record important events in the baggage department, check subordinates' gfd, work discipline and polite language, understand employees' ideological trends and personal life, and help employees solve difficulties.

6. Manage the service tools and various business reports of the department, and handle all kinds of complaints related to their own business from inside and outside the hotel.

7. Make all kinds of relevant statistical reports, organize newspapers, express delivery, mail classification, distribute newspapers, and arrange to send them to guest rooms.

8. Create a harmonious working atmosphere and reduce friction at work.

9. Complete other tasks assigned by superiors.