How to understand the humanistic consciousness in hotel management

That is, people-oriented consciousness. "People-oriented", find the source of income and profit. People are the most fundamental and active factor in income generation. "People-oriented consciousness" is the guarantee of income generation. If the employees of our team wrangle with each other and lack cohesion, mutual incompatibility, complementarity and attraction, the hotel will be teetering in the "internal friction" in the long run. To this end, this year, we should vigorously cultivate a "mind-wandering" work team, so that everyone's "heart" can stay in the store and stay in their posts. Turn the hidden work enthusiasm into the action and vitality of quality service. To achieve this goal, managers must have a high degree of ideological unity and no differences, so as to ensure that the hotel's policies and measures are implemented from the middle level down and that the individual strength within the hotel is consistent with the target direction. Secondly, we should constantly improve our self-cultivation, talk less empty words, do more practical things, have a harmonious relationship and care for each other, and give full play to the complementary skills of team members. Make employees eager to constantly improve themselves, give full play to their potential, and enthusiastically and actively devote themselves to the completion of tasks. Thirdly, we must resolutely abide by the hotel code, which is a code of conduct that every member of the hotel must abide by and a standard system to unify the behavior concept of employees. If there is no hotel standard or regulation, it is difficult to form the cohesion of the hotel. Hotel norms include written and unwritten, such as various rules and regulations within the hotel and unwritten concepts of hotel members. Hotel norms are an invisible force to maintain hotel behavior. Therefore, hotel norms are the driving force to form hotel cohesion, which can make hotel employees clear their personal goals and make them consistent with hotel goals.

-The answer comes from the world's most professional hotel communication platform: Maidian Forum.