Is the front desk the same as the front desk?

The front desk generally refers to the front hall.

A general hotel is divided into three parts: front office, catering department and housekeeping department. Some hotels have two parts, the catering department and the housekeeping department, that is, the front hall is included in the housekeeping department.

There are many departments under the front desk. The front desk you mentioned is one of them, that is, the front desk reception, in addition to the concierge, switchboard and business center.