Traditional Culture Encyclopedia - Hotel reservation - I booked Home Inn and Guangzhou Dayinghao Hotel in Yilong. How can I cancel my reservation? Is it a full refund?

I booked Home Inn and Guangzhou Dayinghao Hotel in Yilong. How can I cancel my reservation? Is it a full refund?

Hello, this question needs to be explained according to the order type:

1. If a group purchase order is booked, if the coupon is not reserved for use, you can apply for a refund and get a full refund. At present, you can click online customer service on the website, and the customer service will confirm that you have not used the group purchase coupon and complete the refund operation, or call the hotline 4009-333-333, turn 4, and tell the customer service why you unsubscribe, and the customer service staff will assist you in handling this matter. Thank you.

2. Booking an ordinary order can be cancelled before the latest cancellation time of the order. At present, members can cancel the operation on their own in the website account; Or call the hotline 4009-333-333 to 1, and the customer service will assist in the cancellation operation according to the order details.