Traditional Culture Encyclopedia - Hotel reservation - Letter of complaint to the hotel in English
Letter of complaint to the hotel in English
(1) at the beginning: introduce yourself, explain the contents of the complaint, and indicate the purpose and requirements of this letter.
(2) Text: explain the situation, clarify the interests and analyze the advantages and disadvantages. Tell the other person about your injury or inconvenience, and put forward suggestions to solve the problem, indicating how you want to deal with it.
(3) Ending: expressing the hope that the problem will be solved quickly and properly.
I hope to get a satisfactory answer as soon as possible.
Summary of classic sentence patterns of complaint letters.
(1) Unfortunately, we found something wrong with ...
Please let me know as soon as possible whether you can ...?
I hope my question can be considered by you.
I'm sure there is a technical or human error.
I hope you can investigate this matter as soon as possible.
I hope I can get a refund as soon as possible. I hope to receive a refund as soon as possible.
I'm writing to complain about …
If the problem is not properly solved, I will ask you to return the money to me, otherwise I will complain to the relevant departments.
One of the annoying things about your service is that …
I have been satisfied with your service for many years, but now I feel very disappointed.
(1 1) I'd like to draw your attention to this problem/fault …
I am writing to tell you that I find … unsatisfactory.
(13) I want to express my dissatisfaction/disappointment with ...
(14) I would appreciate it if you could ...
(15) I believe you will take my complaint seriously and …
Sample writing.
Direction:
In college, you share a room with another student. You find it difficult to work there because your roommate always has friends to visit. He/she holds parties in his/her room and sometimes borrows your things without your permission.
Write a letter to the college accommodation officer and:
I need a new room next semester.
You want a single room.
Explain your reasons.
Dear sir or madam,
I am writing to express my dissatisfaction, disappointment and worry about the accommodation. I prefer to move into a single room next semester, because I don't think the current sharing arrangement is convenient.
I must explain that the reason why I am not satisfied is that my roommate doesn't care about other people's behavior. On the one hand, his friends often visit him; On the other hand, he often holds noisy parties.
In order to solve this difficulty/improve this situation/solve this difficult problem, I hope to attract the attention of the relevant authorities. I believe you will agree that the only solution for me is to move into my own room.
Therefore, I would appreciate it if you could find me a single room, preferably not in the same building, but as close as possible to the university campus.
You are sincere,
Li Ming.
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