The security guard of a hotel in Zhejiang refused to take 120 people to take the elevator to save someone! How to treat this phenomenon?

1. This hotel security guard refused 120 to take the elevator. It is possible that he followed the hotel's requirements too much and did not allow people who were not from the hotel to take the elevator. I think he is abiding by the rules and regulations. people.

There is also such a person in our lives. He performs his duties conscientiously in his position. According to the hotel's requirements, he must not open the elevator to strangers in accordance with the regulations. This is his responsibility. Because he wanted to ensure the safety of all guests staying in the hotel, but he did not expect that 120 was coming to save people. He did not expect the seriousness of the matter. He may not have received any notification, which is why the security guard refused 120 to take the elevator. This problem is actually a problem of internal communication in the hotel.

2. The security guard complied with the hotel's rules and regulations, but did not use them flexibly. He was too rigid and did not know how to adapt to changes, which led to the expansion of this incident.

The hotel security will refuse 120 to take the elevator. In fact, it means that he is too stubborn and does not use hotel and safety common sense flexibly. When faced with the 120 emergency call, he may have thought it was a scam, and he may not have expected that such a situation would happen. Neither the hotel nor the guests gave any notification, which ultimately led to such a result. In fact, I think this is not a bad thing. The hotel only needs to strengthen the training of employees in this regard.

3. I don’t think there is any problem with this matter itself. 120 is doing what he thinks is right, and the security guard is also doing what he thinks is right. It’s just that there are some contradictions in the process of taking the elevator. These are the issues we need to address.

A lot of people have been reporting on this incident recently. In fact, I don’t think the security guard made much of a mistake in this matter, although it does make people very angry. But we also have to admit that from the perspective of the hotel and hotel guests, this security guard was indeed not wrong. If a bad guy pretends to be 120 and asks him to open the elevator at this time, and if he opens the elevator, the pressure of public opinion will also be on his head. Said he was an incompetent security guard. In this matter, I think the hotel should provide more training to the security guards in this area, so that the security guards can learn to be flexible and versatile.