Traditional Culture Encyclopedia - Hotel reservation - The scale of four cancellation policies of hotels

The scale of four cancellation policies of hotels

The scale of hotel cancellation policies may vary according to hotels and booking channels, but in general, hotel cancellation policies can be divided into the following categories:

1. Free cancellation policy: This policy is usually applicable to orders with no specific check-in date specified at the time of booking, and guests can cancel at any time after booking.

2. Non-cancellable policy: This policy usually applies to orders with a specific check-in date at the time of booking. Once the order is confirmed, the guest can't cancel it. If the guest does not check in, the hotel may deduct the first night or all the room charges.

3. Time-limited cancellation policy: this policy usually stipulates that guests need to cancel their orders within a certain time after booking, otherwise they will be deducted from the first night or all room rates. This time may be different according to the reservation date and hotel.

4. Step-by-step cancellation policy: This policy is usually applicable to orders that do not specify a specific check-in date when booking, and guests will charge different amounts of fees according to the time step when canceling orders. As the check-in date approaches, the deducted fees usually increase.

5.30-minute free cancellation policy: this policy is usually applicable to orders that do not specify a specific check-in date when booking, and guests can cancel the order within 30 minutes after submitting the order. This policy is usually used in promotional activities to attract customers to place orders.

It should be noted that the cancellation policy of each hotel may be slightly different. The specific policy can be checked at the time of booking or directly contacted with the hotel.