What would you do if you were the front desk of a hotel and were scolded by the guests for the slow settlement? Don't ask for the best answer, just ask for the most real answer.

Customers who can swear at each other have low moral quality. If you give in to such people blindly, it will only make them more arrogant.

When you meet this kind of person, you can either directly scare him or treat him coldly; The more you explain or apologize to him, the more you will encourage his arrogance.

As for smile service, it is for high-quality customers, and it is a waste to use a smile on such people.