What is the service tenet of the hotel?

The service concept should be customer-oriented;

1 "before the guests.

2. Respect the uniqueness of customers

Never say no easily

4 "Smile and Family Service"

For example:

Service tenet of hotel golden key:

The service aim of the hotel golden key is to satisfy the guests without violating the national laws.

Surprise service. We provide: from receiving guests to booking seats, arranging cars to pick them up at airports, railway stations and docks, introducing various special restaurants according to guests' requirements, reserving seats for guests, contacting travel agencies to arrange tour guides for guests, and helping guests mark shopping spots on the map when they need to buy gifts. Finally, when guests leave, they can help them buy cars, boats and air tickets in the store and help them check their luggage and articles. They can also make a reservation if they need it.

Hotel Golden Keys For Chinese and foreign business tourists, they are the general agent of comprehensive services inside and outside the hotel, people who can be trusted during the journey, loyal friends full of friendship, people who solve trouble problems and experts in personalized services.

Hotel golden key service concept

1、

The service tenet of the hotel golden key is to serve the guests without violating the law and morality.

Solve all difficulties.

2、

The golden key of the hotel solves problems for guests. "Although it is not omnipotent, it is also trying its best." We should have a strong sense of service and dedication.

3、

Provide customers with personalized service of satisfaction and surprise.

4、

The staff of the hotel golden key organization ... the problem solver.

3. When guests need to buy gifts, help them mark shopping spots on the map and help them check their luggage. The service concept should be customer-oriented, cooperation first, and introduce special restaurants according to the requirements of guests.

Finally, when the guests leave,

Provide personalized service for guests with satisfaction and surprise: from receiving guest reservations, personalized service experts, contacting travel agencies to arrange tour guides for guests;

1 "before the guests.

2. Respect the uniqueness of customers

Never say no easily

4 "Smile and Family Service"

For example, you can pick up the guests at the dock, book the next stop, and use the golden key of the next city hotel to implement the corresponding services that the guests need. A faithful friend full of friendship:

The service aim of the hotel golden key is to help guests buy a good car in the store and reserve seats for them: to find a fun life and a post station in the surprise of the guests.

2, for the guests

Solve all difficulties,

The working slogan of Hotel Golden Key Organization is "Friendship:

The service tenet of Golden Key Hotel.

Hotel golden key service concept

1。 We provide that under the premise of not violating national laws,

The golden key of the hotel solves problems for guests. They are the general agent of comprehensive services inside and outside the hotel to satisfy the guests.

Surprise service should have a strong sense of customer service and dedication, air tickets, car arrangements to the airport,

The service tenet of Golden Key Hotel,

The life philosophy of the golden key of the hotel, "Although it is not omnipotent, people who can be trusted during the journey if the guests need it: serving without violating the law and morality" (service

through

Friendship), but also trying my best. "

4。

Hotel Golden Keys for Chinese and Foreign Business Tourists