Traditional Culture Encyclopedia - Hotel reservation - What are the advantages and disadvantages of hotel management system?

What are the advantages and disadvantages of hotel management system?

1. A hotel management system generally includes functional modules such as front desk reception, front desk cashier, room service, public relations sales, financial audit, telephone billing, system maintenance, manager inquiry and engineering maintenance. Excellent hotel management software can significantly improve the hotel's service level and work efficiency, standardize the hotel's business processes, help hotel managers understand business information in a timely and comprehensive manner, and make more accurate decisions, thus effectively improving the hotel's operational efficiency.

Second, the advantages of this system are:

(1) Quick and simple operation: the interface is intuitive, the operation is simple and bright, and it takes only three minutes to check in quickly;

(2) Night audit function: the report generated by night audit system is fully functional, providing decision-making data for management, and completely ending the history of manual reports;

(3) Powerful classification statistics: the system can classify according to various conditions, so that the sales department and management can know the check-in situation of repeat customers and agreement units at any time.

(4) consumption ranking; Single check-in ranking and total check-in ranking show the situation of repeat customers, and guests can be given certain discounts according to the specific situation, or given membership cards and discount cards to encourage guests to spend;

(5) Detailed room information: There are as many as 8 room states, all of which have icons corresponding to them, providing detailed and clear room information for relevant departments;

The disadvantage is that it is not humanized enough, and the management with greater humanization is not suitable for use.