Traditional Culture Encyclopedia - Hotel reservation - What is kneeling service?
What is kneeling service?
Kneeling service is a humble way to serve.
Kneeling service in China:
1. Kneeling service of hotel waiters
Hotel waiters (mostly ladies) are wearing a pure white silk coat and a long black dress with the same texture, with forks open high.
the fingers are white and tall and polished. At first, I just stood there smiling. When we needed to add ice to the wine, the hotel waiter suddenly knelt down.
The waiter held the fruit labels in his hands and handed them to our small plates one by one. When adding ice, the waiter carefully clamped it piece by piece because he was worried that the ice would slip away.
2. Kneeling service for nannies
It is reported that in 24, a housekeeping company in Shanghai will introduce "kneeling service" from Taiwan Province, China, and the monthly income of nannies who provide "kneeling service" can reach 12-15 yuan, and 4-6 people will be trained in the first phase. The so-called "kneeling service" means that when the nanny comes to the door for the first time, she should kneel down to the employer "to show her sincerity".
From then on, when it is necessary to embody the "master-slave relationship", the nanny has to kneel down to serve, in which her upper body is kept arched, her eyes are not allowed to look directly at her employer, and she has to smile.
A "kneeling service" training consultant from Taiwan Province gave a demonstration on the spot. Kneel down, then he took an ashtray from the table next to him, then put his face down, raised his hands above his head and said, "Please use it, and if you need any service, just let me know."
Extended information:
Kneeling has always existed in a form of showing superiority and inferiority. In the feudal autocratic era, ministers have to kneel when they see the emperor, small officials have to kneel when they see big officials, and people have to kneel when they see the officials ... Therefore, there has always been a saying that "men have gold under their knees, and they kneel down to heaven and earth, and their parents".
Chinese people have never been ashamed to kneel, which is why Chairman Mao solemnly declared at the founding ceremony: "The people of China have stood up!" However, in contemporary times, kneeling seems to be not only no longer a shame, but also a synonym for courage.
employees can kneel down for failing to achieve performance, the mayor can kneel down for citizens, and the owner can kneel down for thieves ... When Qin Gui, who has been kneeling for 5 years, stood up, the Chinese people knelt down in unison.
haven't the people of China stood up? Kneeling down, it has been restored in the wave of money worship in the money society. Kneeling service is a humble way to serve, confirming an old saying in the service industry: customers are God.
Historical evolution
There was a dispute over etiquette caused by bowing, and there was also a diplomatic storm between the Qing emperor and the diplomatic mission of the British Empire. The British mission came to China for trade not far from Wan Li, and naturally it was a rational economic man.
the Qing emperor was not only a rational economic man, but also a ceremonial man. Maccaroni, the British mission, insisted on meeting the Emperor China by meeting his queen and landing on one leg.
The emperor of the Qing Dynasty insisted that his ministers meet the British mission on their legs. Finally, it came to an end with the Ah Q spiritual victory law of the Qing emperor.
history has entered the era of reform and opening-up, and there is a kneeling service style in the catering industry in Wuhan, Hubei. Some female college students in Wuhan claim that they are willing to use kneeling service for their guests as long as their income is considerable, which is also a manifestation of rational expectation of economic man.
There was a scandal in Shandong where a corrupt official knelt down to the reporter to avoid an incident. If kneeling and crying can keep the official position, the gray income will continue afterwards, and the cost of dignity can be ignored.
it can also be classified as the precipitation cost of corrupt officials. As long as the probability of investigation is extremely low, it will also maximize revenue and utility. This corrupt official is also a typical rational economic man.
Baidu encyclopedia-kneeling service
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