Zhengzhou Consumers Association Complaint Hotline

Legal subjectivity:

Zhengzhou consumers can choose to complain on the website or by phone. For website complaints: the first step: register on the 12315 Internet platform; the second step: After registration, log in and click "I want to complain" on the page; Step 3: Select the complaining unit, fill in consumption information, and fill in business information according to the page prompts; Step 4: After submission, the complaint is successful. If you make a complaint by phone: dial 121315 hotline. Legal objectivity:

Article 39 of the "Consumer Rights and Interests Protection Law" If a consumer rights dispute arises between a consumer and an operator, it can be resolved through the following channels: (1) Negotiate and reconcile with the operator; ( 2) Request a consumer association or other legally established mediation organization for mediation; (3) Complain to the relevant administrative department; (4) Submit it to an arbitration institution for arbitration based on the arbitration agreement reached with the operator; (5) File a lawsuit with the People's Court.