The purpose of the hotel to collect guests' opinions

The purpose of collecting guests' opinions is an important way to improve hotel management and service level and improve service quality.

Hotels, also known as hotels, hotels, inns, guest houses, business trips, inns, hotels in China, and hotels in Malaysia and Singapore, are basically defined as commercial institutions that provide safe and comfortable spaces for users to have a short rest or sleep.

Generally speaking, it is a place for guests to stay and eat. Specifically, a hotel is an organization that provides services to its guests by selling rooms, restaurants and comprehensive service facilities, so as to obtain economic benefits. The hotel mainly provides accommodation services, living services, bedtime services, catering, games, entertainment, shopping, business centers, banquets, conferences and other facilities for tourists.