"Tongren Hotel Reservation" 33 Yunnan tourists were dumped. Yangzhou has different views on "Kang Hui"

33 tourists from Qujing, Yunnan signed up for Kang Hui Travel Agency in Kunming, Yunnan, and traveled to Jiangsu, Shanghai and other places. They don't want to meet an emergency in Yangzhou. Tourists' luggage is still in the car, but the bus of Nanjing Kang Hui Travel Agency, which is connected to the ground, is "missing" and the driver can't be found. On July 7th, 33 Yunnan tourists in Yangzhou were dumped, but the travel agencies in Kunming and Nanjing had different opinions about the dumped incident, which was confusing. Under the arrangement of relevant parties, on the 9th, Yunnan tourists returned to their hometown, and angry tourists complained to Yunnan Tourism Bureau.

The luggage is still in the car.

Drivers and cars are "missing"

"We are tourists visiting Yangzhou, and our luggage was taken away by the driver of the travel agency!" On the afternoon of the 7th, around 10, Niansiqiao police station in Yangzhou received an alarm from Mr. Jin, a foreign tourist, saying that the luggage of more than 30 tourists traveling with him was driven away by the drivers of the group travel agency, and the tourists were very anxious. The police rushed to the scene at once. Mr. Jin told the police that he and 32 other people worked in a unit in Qujing, Yunnan, and the unit organized a trip to the Shanghai World Expo and Jiangsu. At that time, it signed a contract with Kang Hui Travel Agency in Kunming, Yunnan. After arriving in Nanjing, Nanjing Kang Hui Travel Agency is responsible for the reception. But after arriving in Yangzhou that day, the driver quietly drove the bus away. A tourist said to the police: "According to the itinerary, we should arrive in Nanjing at night, and now we are left in Yangzhou. What is this? "

Go home full of grievances

Complain to the competent department immediately.

According to police investigation, these 33 tourists left Kunming by plane on the afternoon of August 1 and arrived in Nanjing that night. On the 2nd, I went to Nanjing, Huangshan, Shanghai, Wuxi and other places, and arrived at the gate of Yangzhou Slender West Lake around 6 pm on the 7th. "On the morning of the 7th, we had breakfast in Wuxi. Later, the driver said the air conditioner was broken. We waited outside for more than three hours before arriving in Yangzhou at night. " The tourist said. The police learned that because the driver took the luggage by car, 33 tourists found a hotel to stay at their own expense that night, and the driver didn't pull the luggage back until late at night.

10 in the afternoon, the reporter contacted Mr. Jin of the tour group and mentioned the trip. He said he was full of depression. "We returned to Qujing on the 9th, and now we have reported it to Yunnan Tourism Bureau. After receiving our complaint, Yunnan Provincial Tourism Bureau has launched an investigation. "

Teacher Jin said that they stayed in Yangzhou that night, bought their own tickets to visit Slender West Lake, and then flew back to Kunming in Nanjing. After contacting Kang Hui Travel Agency in Kunming, the tour guide in Kunming compensated him for his airfare, accommodation, meals and other expenses. Arrived in Kunming on the evening of the 8th and returned to Qujing on the afternoon of the 9th. Teacher Jin said, "I heard from the tour guide in Nanjing that our tour group was transferred from Kunming Kang Hui Travel Agency to an intermediary company, which in turn transferred us to Nanjing Kang Hui Travel Agency. The intermediary didn't have enough money for Nanjing Kang Hui Travel Agency, and the travel agency in Nanjing dumped us. "

The two versions of Kang Hui are very different.

Being dumped is a difficult problem.

Yesterday, the reporter contacted Kunming Kang Hui Travel Agency. A person in charge surnamed Sun told the reporter that there was no "transfer to an intermediary" or "breach of contract" in Kunming Kang Hui.

The reporter also found Mr. Pan, the head of the sales department of Daxing Palace of Nanjing Kang Hui Travel Agency. Teacher Pan said that the problem of "intermediary" and "arrears" reflected by tourists in Qujing, Yunnan Province was basically true, and Kunming Kang Hui Travel Agency transferred this group to Yunnan CYTS Travel Agency. "But the problem is that the money that Kunming Kang Hui gave to Yunnan CYTS has not been paid yet, and there are still tens of thousands of yuan." Teacher Pan told the reporter that after arriving at the Slender West Lake in Yangzhou that day, tourists were free to move around, but they couldn't find a Kunming tour guide and the phone couldn't get through, because they were afraid that Nanjing Kang Hui would ask him for it.