Great Interpretation of Hotel Management Function

Great Interpretation of Hotel Management Function

The function of hotel management is the same as that of other organizations, and it is also the basic function to achieve organizational goals. Modern hotel management should perform the functions of decision-making, organization, leadership, control and coordination.

Leadership function

No matter how well the decision-making and organizational work is done, it may not guarantee the realization of organizational goals, because the realization of organizational goals depends on the efforts of all members of the organization. Due to the huge differences in personal goals, needs, preferences, personality, quality, values, job responsibilities and information, people in various positions in the organization will inevitably have various contradictions and conflicts in mutual cooperation. Therefore, authoritative leaders are needed to lead, guide people's behaviors, communicate information among people, enhance mutual understanding, unify people's thoughts and actions, and encourage each member to consciously work together to achieve organizational goals.

control function

The control function is an activity that managers accept the market information and internal information of the hotel, supervise, adjust, check and analyze the hotel business activities according to the decision-making objectives and approved standards, and find out the deviation between the actual situation and the objectives that exceeds the allowable value and deal with it. Simply put, the control function is the function of determining the target first and implementing inspection and adjustment according to the target. The control function runs through the whole process.

Coordination function

Hotel is a multi-department and multi-functional comprehensive enterprise. When many departments and functions are running, on the one hand, they should maintain their own effectiveness, on the other hand, they should pay attention to not deviating from the overall goal of the hotel and be harmonious and unified with each other, which requires managers to perform coordination functions. The coordination function is that managers adjust the relationship between different people, things and things based on decision-making, so as to make them cooperate harmoniously and realize the hotel management objectives.

Decision function

Decision-making is the process of making various alternatives and deciding to adopt a certain scheme. Decision-making is to make a decision on a major issue. Make a decision for future action. Future actions are often restricted by the external environment and internal conditions of the actors, so before making a decision, we must first analyze the external environment, analyze our own strengths and weaknesses, and make a basic judgment on the future situation. Management's decision-making is reflected in all levels of the organization and distributed in various management activities. Therefore, decision-making should be the first basic function in management activities.

It is very difficult for managers to make a choice. In order to make the right choice, it is important to make a feasible plan to implement the selected scheme, and constantly check and get information feedback during the implementation process to evaluate whether the decision is correct in practice.

Organizational function

Organized work stems from the human demand for cooperation. Cooperation enables people to gain greater strength and higher efficiency than individual labor in the process of implementing decision-making goals. In practice, people design posts according to the requirements of work and the characteristics of personnel, arrange the right personnel in the right posts through authorization and division of labor, stipulate the responsibilities of all kinds of personnel with the system, coordinate the relationship between the upper, lower and left sides, form an organic organizational structure, and make the whole organization run harmoniously. This is the organizational function of management.

The organizational function of a hotel has two meanings. First, it refers to the organizational structure and management system of the hotel, that is, the establishment of the hotel management organization, the functional authority of each management level, the division of labor and cooperation of personnel, and the interrelationship of all these. Second, in order to achieve the goal of hotel decision-making, it refers to the reasonable organization and deployment of hotel human, financial and material resources to form an efficient reception capacity.

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