Traditional Culture Encyclopedia - Hotel reservation - How to write the annual work summary of hotel room attendants?

How to write the annual work summary of hotel room attendants?

1, result review

As the first part of the summary, the purpose is to let the leaders know our work completion in this year most intuitively. For example: what have you done specifically, what work goals have you set this year, and the actual completion.

2? , work highlights

Based on review, the content of the second block plays a sublimation role. Point out the valuable achievements in our work, and extract the experience and share it with the unit and colleagues, so that others can gain value from it.

Sometimes I may think, I think I have many bright spots. Must I write them all down? This is exactly the mistake many people make: there is no focused list.

In the end, nine times out of ten, the overall effect will be unsatisfactory, and the valuable highlights will be covered up, which is purely self-defeating. If you don't want to work hard for a year, and finally the leader still can't pick out the place to praise you, we have to spend some time on choosing the highlights-screening twice.

The first time: use the 28 principle to find the important minority and eliminate the trivial majority with high coincidence with others.

The second time: push back. Don't forget, after the highlights, we need to summarize the relevant laws. Therefore, before writing the highlights, think about whether it is substantial enough to support your own experience. If the answer is no, then boldly delete it from the list.

There are many factors for success, some of which depend on luck. If you want to show your ability in the year-end report, few but fine highlights and concentrated experience and rules are essential.

3. Insufficient work and improvement

Whether you are working in vain or smoothly, a down-to-earth, humble and reliable image is definitely a plus item in the workplace. After boasting your own highlights, you have to talk about the shortcomings in your work, the areas that need improvement and the corresponding improvement measures.

When the writing work is not improved enough, we must start from ourselves and frame it within the position. We must consider the wording and pay attention to the scope. You can criticize yourself at the end of the year and don't mess around.

4, the next work plan

As the end of the year-end summary, the content must play the role of making the finishing point. After review and criticism, this module is more inclined to personal future and development. If necessary, you can also seek resources and help from leaders/companies here. Similarly, simplicity is king, and we can divide a paragraph into three layers by routines: personal ability advantage → personal ability deficiency → personal ability improvement plan.