Traditional Culture Encyclopedia - Hotel reservation - Basic knowledge that hotels should know

Basic knowledge that hotels should know

The basic knowledge you should know about hotels is introduced as follows:

Hotels are an indispensable part of the tourism industry. They provide comfortable accommodation for tourists away from home. Provide a feeling of home. In addition to the attributes of the room itself, basic hotel knowledge is also important for tourists to understand. The following will focus on this aspect of knowledge.

1. Hotel classification

Hotels are generally divided into five-star, four-star, three-star, economy and inn based on their facilities, services, location and price. etc. different levels. Five-star hotels offer more luxurious accommodation and higher-quality services, while budget hotels are mainly priced at affordable prices. When choosing a hotel, travelers should choose based on their needs and budget.

2. Hotel facilities

Hotel facilities at different levels are different, but they basically include guest rooms, restaurants, conference rooms, entertainment facilities, gyms, swimming pools, luggage storage, etc. . Luxury hotels will also provide more luxurious services such as hot springs, golf courses, and private swimming pools.

3. Hotel policy

Hotel policy is important information that travelers need to know when checking in, mainly including check-in time, check-out time, cancellation policy, deposit, no-smoking policy, pet policy wait. Travelers should understand these policies in advance to avoid troublesome travel.

4. Hotel reservation

When booking a hotel, travelers can make reservations through official websites, online travel websites, telephone reservations and other channels. For the peak tourist season, reservations must be made some time in advance and a deposit must be paid to ensure that your reservation will not be snatched away by others.

5. Hotel attendants

Hotel attendants are the people with whom travelers interact the most in the hotel. Their attitude and service level can affect travelers' impression of the hotel. Passengers should treat others in a civilized manner and are not allowed to carry prohibited items or make noise in the hotel.

6. Hotel safety

During their stay, travelers should pay attention to the safety of the hotel, including understanding the evacuation routes in emergencies such as fires and leaks, not opening room doors casually, and using their own safety equipment carefully. of valuables, etc. In the event of an emergency, contact the hotel front desk or the police as soon as possible.

In short, basic hotel knowledge is very important for tourists. By understanding the above knowledge, travelers can choose hotels more accurately and spend their journeys more safely and comfortably. Of course, there is some other knowledge that needs to be learned during travel. Only through continuous accumulation of travel experience can one become more mature and rational.