How can the guest compensate for breaking the cup in the box? Bad language may cause resentment and revenge from guests.

In order to solve this problem politely and effectively, you can follow the following steps:

1. First, ask the guests politely if they need help. For example, "Do you need help cleaning up the broken cup?"

Secondly, explain the facts that need compensation to the guests. For example, "This cup is provided by our restaurant and belongs to our property. Due to your negligence, this cup was broken, so we need your compensation. "

Finally, politely ask the guests how to compensate. For example, "Can you understand this requirement? Can you compensate on the spot or do you need to compensate through our customer service? "

During the whole process, you need to keep a polite and friendly tone to ensure that the guests will not feel attacked or offended. You can try your best to make your language more gentle, considerate and polite, so as not to cause guests' dissatisfaction or disgust.