Traditional Culture Encyclopedia - Hotel reservation - What do hotel induction training and check-in training mean?

What do hotel induction training and check-in training mean?

Induction training is a training course; Sign-in training is a kind of training service. Hotel induction training refers to a series of training courses that new employees receive after joining the hotel, aiming to help them understand the hotel culture, values, service standards, workflow and safety regulations. Hotel check-in training refers to a series of services provided by hotel staff when receiving guests, including welcoming guests, introducing hotel facilities, providing room service, answering guests' questions and handling guests' complaints. Hotels usually provide various types of rooms, including standard rooms, luxury suites and family rooms. , as well as restaurants, bars, gyms, swimming pools, conference rooms, business centers and other facilities and services.