How to order hotel wake-up service

1. When receiving a guest who needs wake-up service, ask for the guest’s room number, name and wake-up time.

2. Repeat the guest’s wake-up request to obtain the guest’s confirmation.

3. Check the type of wake-up room and guest type. If it is a suite or VIP, special reminders must be made.

4. Press the wake-up button on the machine and enter the room number and wake-up time.