Traditional Culture Encyclopedia - Hotel reservation - How to complain about the hotel? Is it useful to call 123 15?

How to complain about the hotel? Is it useful to call 123 15?

(1) The methods and steps to complain about hotels are as follows:

1. The most direct way to complain is to find the front office manager, who will naturally have some solutions and suggestions. 2. If you are not satisfied, continue to find the leaders above, including the manager on duty and the store manager, to see if their service attitude, handling opinions and answers can make people satisfied and understand.

3. If there is no solution in the store and there is no sincere reply and treatment, then we have to seek a solution outside the store. If it is a chain hotel, then call their hotel headquarters (these phones are generally easy to find), and chain hotels will attach great importance to it, especially if the store owner does not properly handle arrogance. Once a complaint is formed, the group will deal with the branch more seriously;

4. If it is a single hotel, it can include complaints from consumer associations and complaints from local industrial and commercial administrative departments.

(2) useful.

The following is the usage:

1. When your rights and interests are infringed and the respondent is under the jurisdiction of the administrative department for industry and commerce;

2, when you are in the process of consumption, your legitimate rights and interests are violated;

3. When you find fake and shoddy goods and "black dens" for manufacturing and selling fake and shoddy goods,

Please call 123 15 to report the complaint, and we will help you mediate the dispute; If economic violations are found, they will be investigated and dealt with according to law.