Traditional Culture Encyclopedia - Hotel reservation - Development Status of Foreign Artificial Intelligence Hotels

Development Status of Foreign Artificial Intelligence Hotels

The development status of foreign artificial intelligence hotels is that foreign artificial intelligence is applied to revenue management, guest experience and automation of daily operations in the hotel industry. To use artificial intelligence in hotels, managers must consider where their investment will have the greatest impact according to the available budget, guest feedback and future growth plans, because new technologies enter the market almost every day. Provide artificial intelligence concierge services Hotels such as RadissonBluEdwardian in London and Manchester use artificial intelligence concierge services to check in or check out guests, order room service and answer questions around the clock. Guests can send messages to Edward (their concierge robot) directly through their mobile phones. If you want to create a consistent guest experience, let the front desk staff have time to provide the best service for the guests who are actually present.

1, switching to ultra-dynamic pricing Ultra-dynamic pricing allows booking engines to automatically search social media, past user data, and even world news to display prices that can maximize revenue potential. For example, if there is a large conference in a nearby hotel, the artificial intelligence software will immediately adjust the price to reflect the increase in demand.

2. MatthewKlint, an aviation expert and travel consultant, pointed out that the software has become very common in airlines. He said: Soon there will be a system that can decipher the so-called' unstructured data', including scanning hotel reviews to understand consumer sentiment, or accurately locating seat allocation or specific hotel rooms based on social media information. In other words, this technology will become more and more accurate over time.