Can the hotel apartment call the front desk service?

If it is within the scope of work, the service front desk can provide help if it is beyond the scope of work.

Front desk job scope: Provide services to guests in a friendly, timely and efficient manner; register visiting customers and assist in contacting hotel guests; listen to all inquiries politely and patiently with a smile, and be warm and thoughtful Receive guests and visitors promptly; record guest messages accurately and clearly, and forward them to guests in a timely manner; be familiar with the company's emergency handling procedures, and handle them in strict accordance with company regulations in the event of an emergency; record daily work logs carefully and accurately, And hand over with the next shift to ensure that all matters are handed over and followed up; properly keep and forward documents and items between customers and the outside world and within our company; complete the front desk preparation work before customers check in, and prepare for guests according to company procedures room card; actively participate in various activities organized by the apartment and department; complete various tasks assigned by the customer service manager and Butler IN charge.