Speech on competition for the position of hotel supervisor

Hello everyone!

People say that sincere friendship comes from constant self-introduction. I am xx, from XX. I firmly believe that diligence is the foundation of my work and seriousness is the criterion of my work. Personally, I may not be the best candidate in terms of work ability or comprehensive quality, but I deeply know that only by constantly challenging and defeating myself can people realize their life value. Once again, I am very grateful to the enterprise for providing us with such an opportunity to surpass ourselves. Today, I'm going to sprint for the position of supervisor. I am very happy.

A good supervisor in my mind, I think, she (he) should have and must have six super powers: 1, strong personal thinking. 2. Excellent professional skills. 3. communication skills. 4. Strict work style. 5. Complete the task well.

I think, as a supervisor, she played a great role. In this way, she (he) is not only a bridge to convey the leadership intention, but also a link to summarize and feedback the views and opinions of the following employees. She (he) is also a close friend of the employees. She (he) also needs to have strong observation, be able to grasp the mentality of employees at the first time and communicate well. Lead them to improve their business knowledge and professional skills, and teach them how to solve any puzzles and problems. Of course, they should be familiar with and understand the corporate culture and rules and regulations of the enterprise, have certain execution ability and decisive thinking method when solving problems, and so on.

If I can compete for the position of supervisor, I will do the following:

1. Strive to improve their learning ability, enhance their skills, knowledge and professional skills, and learn from leaders and predecessors the experience of managing places and the ability to handle customer complaints.

2. While improving yourself, we should also lead other family members to make progress together. Organize some training courses regularly, which can cover a wider range, from product knowledge to daily customer complaints, and teach them how to solve them. When appropriate, we can also do some training to encourage local people.

3. Communication is very important. Do a good job in employees' ideological work in time, carefully observe their ideological trends, so as to grasp their thoughts and opinions in time, and make records and feedback.

4. The business goal of an enterprise is always performance first and service first. In order to achieve good performance, service level is particularly important. Now guests are not only required to eat enough, but also have higher requirements for service satisfaction. How can we achieve humanized service advocated by enterprises? In other words, we must treat our customers as family. Families who miss us are anxious. Smile is from the heart. Only when you really treat them as family can you really serve them with a smile. In this way, your service will be in place, your products will meet the requirements of customers, and your performance will naturally improve. How to be a family member with customers and how to be a good family member of customers is also where I need to learn from them.

5. Complete other tasks assigned by superior leaders.

As an employee of the hotel, I have a lot of thoughts and feelings when I look back on the growth process of the hotel. Facing the future of the hotel, I have a firm belief and strong fighting spirit. Every step of the hotel's growth is closely related to us. Perhaps, we have been criticized by leaders, dissatisfied, insulted by rude guests and full of grievances. However, how can you see the rainbow without experiencing wind and rain?

Only when the big family of enterprises grows up will we have a better platform for self-improvement. Now there is such a vast stage for us to display our dreams, and I will sprint towards the most dazzling place on this stage! Believe me, I will always succeed!

Today, I am competing for employment with the purpose of exercising, studying and improving. If I succeed in the game, I will work hard; If I can't compete, I will work harder. I will take this competition as a new starting point: treat life, I will have one more dream; You will work harder when you treat your work; More respect for leadership; Smile at colleagues; Be kind to life and there will be more love; I believe that opportunities only favor those who are prepared.

thank you