Traditional Culture Encyclopedia - Hotel reservation - It's hard for the hotel to move boxes.
It's hard for the hotel to move boxes.
In this industry, which is compared to picking flowers on a slate, she is happy and full every day. Her happiness is to put herself in the position of the customer's family, face everyone with a kind heart, help them solve the problems they may have to worry about in the future, and tell them what is the most suitable.
Gold file:
Joined Ping An on September 26th, 2000;
In June 2004, he was shortlisted for the 6th Life Insurance Summit of Black Powder and won the title of exhibition expert.
In 2005, he was awarded the title of chairman of the second annual diamond conference of black powder;
In 2006, he was awarded the title of member of life insurance honorary society and star summit of head office;
In 2006 and 2007, he won the excellent group award of the head office;
In 2006, he won the first number with the score of 108;
In 2006, he became a member of American MDRT and won the International Quality IQA Award.
In 2006, he won the I D A Award of the World Chinese Life Insurance Conference;
In 2007, he was awarded the title of member of life insurance honorary society and star summit of head office;
Diamond member for 58 months in a row.
I first met Kim at her client appreciation meeting. It was a snowy day. Although the traffic was inconvenient, 42 of the 44 people who were about to visit were still present, and some customers braved the heavy snow to come from other places.
"We don't care about the premium. What we care about is this feeling. What we care about is making this intimate friend." In their sincere words, the reporter felt the warmth brought by gold.
Looking at Kim's professional resume, her growth footprint is vivid. In 2000, he joined China Insurance Co., Ltd. Heilongjiang Branch in Ping An Life Insurance Company of China, China as a four-star gold lecturer, won the International Quality IQA Award in 2005, was shortlisted for the Outstanding Salesman Award at the Life Insurance Honor Summit of the Head Office in 2006, won the IDA Award at the World Chinese Life Insurance Conference in 2006, and was a member of MDRT in the United States.
What is commendable is that from March 2003 to June 5438+ 10, 2008, she became a member of the diamond club for 58 consecutive months with her outstanding personal performance.
Put yourself in the position of the customer's family and help them solve the problems they may have to worry about in the future. It doesn't matter whether you buy insurance or not, but you must tell your customers what is most suitable.
At the beginning of insurance, filial Jin bought her first policy for her mother-in-law. At that time, she handled Kangtai critical illness insurance and Quanfu insurance for her mother-in-law. In the physical examination in the following six months, her mother-in-law was suddenly diagnosed with cancer, and the cost of chemotherapy was settled by the insurance company. Now my mother-in-law is recovering very well, and the family is happy. But Kim's biological mother didn't get such an opportunity. In order to treat my mother with lupus erythematosus, everything was given at home, and finally I couldn't even get a few hundred dollars for medicine. My mother was only 49 when she died. Two mothers have two fates. Jin thinks that if there is such an insurance policy, it will definitely help her prolong her life. It is also because of this experience that she really realized that insurance can help people's careers, cultivate good interpersonal relationships and send love to thousands of families.
After many years of experience in the exhibition industry, Jin can only sum up two points: skillful professional quality and the feeling of customers' relatives, putting himself in the position of customers' families and helping them solve the problems they may worry about in the future. It doesn't matter whether you buy insurance or not, but you must tell your customers what is most suitable.
It is what an insurance agent should do to make 7-year-old children understand insurance in the most vivid language. Jin likes to make customers accept the idea of insurance in the simplest way.
Explain insurance in the simplest language so that 7-year-old children can understand it. Kim likes to let customers know about insurance in the simplest way. According to Jin's colleague, when she went out for an exhibition, she only needed a blank piece of paper to sign the insurance policy, which aroused great interest of reporters and asked her for proof.
Jin told reporters with a smile that this method is simple and practical, and demonstrated it to reporters at the scene. Through the folding of a blank sheet of paper, the concept of insurance is fully displayed.
"My wife loves you very much and has saved you a sum of money. If my wife's career needs investment, and my children's academic success needs investment, I will take out part of it, so there is not much left. If there is any accident or emergency, how much can I leave?
"A middle-aged woman, old and young, has to do now is to take out a corner, do insurance for the remaining funds, and preserve the value of your assets. This insurance will always be your lover. Whether it is pension or medical care, it will solve many problems in later life. Only by solving your own problems can you make your family feel more secure. " In view of men's psychology, she said that men also pay great attention to family in their hearts. If they agree, the amount of insurance is not a problem. The most common question men ask is: "If I really have any risks, what is my return on investment?" At this time, Kim will guide male customers in a situational mode.
"What would you do if you heard a cry for help coming from the stairs while watching TV at home?"
The customer replied, "Of course, I rushed out to save them." "When your dearest wife and children were in danger, you rushed out desperately. As the head of the family, you have made the greatest contribution to the family. In the end, all your assets are left to them, so that they can live a more perfect and happy life. Isn't that what you expected? "
Finally, Kim will give them a suggestion. Beneficiaries will write the names of parents, wives and children to arouse men's sense of responsibility and love. Usually, many men will not refuse to communicate here.
No one likes to be persuaded, but everyone likes to be helped. Friends need it. If you want to make your friends feel comfortable, plant a tree with dates, and your achievements will exceed your imagination.
In Kim's mind, customers are friends. Colleagues' evaluation of her is that she can always find and touch the most sensitive nerves in customers' hearts, make them willing to speak their minds and find out their needs at the right time. Her enthusiasm and carefulness can easily infect people around her, and she will eventually become the influence center of most customers.
"No one likes to be persuaded by others and is willing to be helped by others. Everyone can instinctively refuse, but there is a desire to buy in people's hearts. The key is how to find the demand point. " When Kim was in the exhibition industry, he never explained the proposal, but made friends first. She believes that friends are in need, and it is natural to make friends feel comfortable and recognized.
Some first-time customers and friends were surprised to learn what Kim had done after a long contact. Enthusiastic and easy-going Jin goes wherever her friends go. Bosses who frequented her barbershop and beauty salon took the initiative to consult and place orders after learning that she was engaged in the insurance industry. Jin also introduced colleagues and friends around him to patronize their business, and the circle of friends continued to expand.
The owner of a hotel has known Kim for two years and has never heard her talk about insurance. She is a recognized person. After some conversation, she directly signed an insurance policy with an annual payment of nearly 20,000 yuan, and took the initiative to introduce friends around her.
Jin has a unique view on the locking of customer base. "If you want to hit a tree with dates, your achievements will be beyond imagination. Everyone knows that no matter how hard you try on the willow tree, you can't hit the jujube. Similarly, lazy people can find gold in gold mines, while diligent people can't find gold in the desert. "
Smile with your heart, say every word with your heart and do every little thing in life with your heart. Insurance is the cause of love.
In her mind, insurance is the cause of loving all beings. At every step of her peaceful growth, she loves her job with her heart, says every word with her heart and does every little thing with her heart.
An old customer encountered a family crisis and was very depressed. When Kim learned that, she immediately put down all her work and went to see her to help her analyze the reasons and find out the crux of the problem. After her patient guidance, this friend finally figured it out, let go of the fetters in her heart, successfully solved the problems at home and made up with her family.
Afterwards, her lover specially called Kim and solemnly thanked her. "You are a noble person in our life and saved our home. I'm glad we can have friends like you. " Soon after, out of trust in Kim, this friend signed an insurance policy of more than 30,000 yuan.
Recalling this incident, Kim is still excited. At that moment, it was not the amount of premium, but the pride that I could change the fate of a family. She said that a love can influence and change, eliminate the barriers between people, which makes her feel very happy and full. An old man in Harbin bought an insurance policy for his beloved granddaughter in 2000. Three years ago, he never heard from again after receiving the subsistence allowance. The subsistence allowance due has not been received for a long time. Enthusiastic Jin learned that he and his colleagues went all out to find it. After several efforts, he learned that the old man had passed away. When the relatives of the elderly received thousands of dollars in insurance money, they were moved by the professionalism of the insurance agent of Ping An Company.
Face everyone with a kind and grateful heart and observe the world with a pair of innocent eyes. You will feel that life is full of sunshine and friendship, and anyone in this world can be an angel.
Some people say that she is lucky. Surrounded by flowers, applause and numerous honors, she always leaves a positive and sunny smile for business partners and customers, bringing happiness to everyone. Behind this sunshine, she paid a hard sweat.
When the reporter asked "What is the most unforgettable thing", Kim pondered for a moment. If the most unforgettable thing is the constant encouragement of family, company leaders and business partners, they supported her all the way and achieved enviable results today. I remember that winter, in order to achieve the diamond goal, she rushed to the suburbs to sign two orders. It was already late at night when she returned to the city. She is the only passenger in the car. She's really scared. In the lonely darkness, her eyes were full of tears. She kept asking herself whether it was worth the effort, whether she could live comfortably with her current income and whether she should have a rest.
Finally home, her palms are still cold. The careful daughter noticed something. Jin Gangcai said that my mother missed you very much today. My mother signed two orders today, which can meet the standard of diamonds. The daughter said excitedly, mom is great. Keep trying. The daughter's expectation made her find the answer that she couldn't stop. That is to say, in the daughter's heart, mother is the best, and all the tears and grievances have given Hua Song the motivation to grow up.
With a grateful heart, Jin thanked her customers and friends, gave her the passion of recognition and entrepreneurship, and thanked her business partners for their support. Behind every insurance policy, there are so many selfless efforts. When she was frustrated and hesitant, the encouragement of her business partner made her push forward. On the road of growing up, she was always moved by the inculcation and guidance of leaders at all levels in the branch.
"I like life insurance marketing. It allows me to make more and more friends, experience the colorful life, experience the ups and downs of life, and let me face everything in life with a more peaceful and sunny attitude. " Sunshine mentality and heartfelt communication are the secret weapons for Kim to achieve his goal step by step. She faces everyone with a kind heart, observes the world with a pair of innocent eyes, and perceives the smile, sunshine and friendliness of life, because she believes that anyone in this world can be an angel.
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