Traditional Culture Encyclopedia - Hotel reservation - What does a hotel usher do?

What does a hotel usher do?

A hotel usher is the person a hotel uses to greet guests. Generally, large hotels need ushers to stand at the door of the hotel. Some of them will help guests open the door of the car and the hall, and give a welcome speech with a polite attitude to welcome the guests and guide them in. When the guests leave, they will also thank them for coming.

Hotel ushers are the first line of hotel humanistic care with temperature. Generally, they also need to learn the necessary etiquette, wear the designated welcoming clothes, and use special terms. This person will be trained before taking up his post. Although the rank of greeter is not high, it also represents the image of the hotel, so the general hotel will not be very hasty in its interview.

The job of the usher:

1. Daily guest reception.

2. Deal with ordering: on-site and telephone.

3. Handle the dining agreement between the customer and the restaurant.

4. organize customer information.

5. Statistics of business information.

6. Issue banquet and ordering menu.

7. Make relevant dining arrangements.

8. Articles of the management department.

9. Send all kinds of short messages to guests on behalf of the restaurant.

1. Do a good job in the daily preparation (sanitation, articles, etc.) and closing of the market.