Traditional Culture Encyclopedia - Hotel reservation - What should a domestic servant do?
What should a domestic servant do?
1, as a switchboard operator, it is to answer calls inside and outside the hotel, answer guests' inquiries, transfer calls, etc.
2. Serve as the operator of the room service center. Receive reports on service and room preparation, coordinate engineering maintenance, front desk reservation, attendant rounds, room preparation and room release, and make room status table. And various internal coordination work.
3, as well as filling out forms, registering consumer goods at the bar in the guest room, handling the guests' personal belongings and so on. There are many more.
Most people will be cooked like this in a week, but they must be waiters first. After you have a better understanding of the whole housekeeping process, you can get started quickly.
Necessary knowledge: besides memorizing the telephone numbers of various departments, you should also be very familiar with floor facilities, room equipment, internet skills, routes to hotels, surrounding entertainment, shopping, banks and so on.
Good luck.
- Related articles
- How about Dongying Heng Hotel?
- Kneeling: Where is the guarantee to buy the black version of Nokia N85?
- LAY tried to learn about the artist in the middle of the night. Why are you accused of disturbing the artist's rest?
- Countdown to 200 days! Our pace of welcoming the Beijing Winter Olympics has accelerated.
- Dujiangyan, you only know Qingcheng Mountain? Please keep this little anti-pit strategy.
- What is a mini trash can?
- How to urge rent without hurting the spirit?
- Small coup of cutting grapefruit
- Nanhai Qifu Hotel
- Excuse me, which hotel do you want to stay in Long Yin Town? thank you