Summary of hotel clerk's work, ask for help from experts

Mainly write down the main work content, achievements and shortcomings, and finally put forward rationalization suggestions or new efforts. . . . . . .

The following is for your reference:

Reprint: Summing up is to make a comprehensive and systematic general investigation, general evaluation, general analysis, general research, performance analysis, shortcomings analysis, experience summary and so on. Summary is a kind of applied writing, which is a rational thinking about the work that has been done. Summary and plan are complementary and should be based on the plan. Planning is always based on personal experience. The basic requirement of summary is 1. The summary must have an overview and a description of the situation, some simple and some detailed. This part mainly analyzes the subjective and objective conditions, favorable and unfavorable conditions, working environment and foundation. 2. Achievements and shortcomings. This is the center of summary. The purpose of summing up is to affirm the achievements and find out the shortcomings. What are the achievements, how big, how to use them and how to achieve them; How many shortcomings there are, what aspects they show, what nature they are, and how they come from, we must make it clear. 3. Lessons learned. Once you do something, there will always be experience and lessons. In order to facilitate the future work, it is necessary to analyze, study, summarize and concentrate the experience and lessons of the past work, and rise to the theoretical level to understand. Future plans. According to the tasks and requirements of future work, draw lessons from the previous period, clarify the direction of efforts, put forward improvement measures, and other matters needing attention. We must seek truth from facts, not exaggerate achievements, not narrow shortcomings, and not cheat. This is the basis of analysis and learning lessons. 2. Clear organization. The summary is written for people to see. If it is not clear, people will not understand it, and even if they do, they don't know why, so the purpose of summary will not be achieved. It should be appropriate and detailed. Materials are essential and phenomenal; There are important things and minor things, so when writing, we should go to the weeds and save the essence. The problems in the summary should be divided into primary and secondary, detailed, detailed and abbreviated. The basic format of the summary is 1, heading 2, and the beginning of the text: overview and overall evaluation; Summarize the full text. Subject: analyze the shortcomings of achievements and sum up experiences and lessons. Conclusion: Analyze the problem and make clear the direction. 3. Signature and date of signature