It is also an Amman hotel chain. Why are different hotels so different?

Mainly different from geographical issues and management issues.

A hotel is a combination of various businesses and departments. In order to meet the needs of different types of guests, the hotel has formed complex business and complicated affairs. In order to ensure first-class service, we must establish a sense of hotel management. Through the hotel management process, carry out various management functions and achieve the expected business objectives.

Hotels are service industries, providing services to gain profits and value. It must be clear that guests should get the corresponding "value for money" service when paying the bill; Guests are the parents of the hotel and the source of the hotel's survival. The hotel must be based on respecting the guests, standing in the position of the guests, thinking about what the guests think, anxious about what the guests are anxious, and providing first-class service for the guests. The service here requires active service, that is, when guests come to the hotel, employees should take the initiative to serve the guests, rather than waiting for the customers to make service requirements before providing services, which is very different. I found that many hotels can't do this now, and all they provide are passive services, which is a concrete manifestation of the lack of service awareness of employees. If our hotel can do this, it will leave a good impression on the guests and give people a feeling of "being at home".