What does the PA clerk in the grand hotel mean? What work are you mainly responsible for?

PA means PUBLIC AREA, which belongs to the housekeeping department in the hotel, and is mainly responsible for the sanitation management and maintenance of facilities and equipment in the public area of the hotel.

Hotel PA- cleaner

Job responsibilities:

1. Job responsibilities (supervisor)

Through supervision, training and arrangement of subordinates and rational use of cleaning products, the service level can be achieved. Give guests a pleasant environment, and the specific responsibilities are as follows:

1. Check whether the foreman in each public area supervises the work of his subordinates to achieve the proper cleaning and maintenance effect.

2. inspect the flowers, trees and greening facilities in each area, be responsible for making the maintenance work plan during the greening period, grasp the implementation of the plan, ensure the quality and progress of the work, and ensure the good action of the greening system.

3. Supervise the management of regional foremen, formulate the management, use and maintenance plans of various cleaning equipment, and regularly check the use control of guest supplies.

4. Formulate and arrange the general cleaning work plan, epidemic prevention (pest control), work plan and manpower arrangement plan for the public area.

5. Be responsible for the staff's business training and discipline education, and ensure that the staff's manners and service quality meet the hotel's standards.

6. Be responsible for staff scheduling, attendance and vacation audit, arrange daily work according to customer needs and staff characteristics, investigate problems in daily work, do a good job of layout inspection before major festivals, important meetings, banquets and VIP visits, and do a good job of communication and coordination with relevant departments.

7. Complete other tasks assigned by superiors.

second, the duties of the foreman

Through the supervision and training of waiters and the arrangement and use of articles, the hotel service level can be achieved. The specific duties are as follows:

1. Read the handover book before work every day and pay attention to the tips of the regional director of the company.

2. Check the employee's sign-in records and arrange the work of subordinate employees reasonably.

3. Check the cleaning and maintenance effect of the area under its jurisdiction.

4. Check the working conditions of employees at any time, check cleaning supplies and appliances, and make adjustments in time, and report any abnormalities in time.

5. Guide and evaluate the work quality of subordinates.

6. Be responsible for the business training of employees and improve their cleaning and maintenance techniques.

7. Complete other tasks assigned by superiors.

III. Responsibilities of employees

To provide guests with a comfortable, clean and convenient living environment by cleaning and maintaining the public area. The specific responsibilities are as follows:

1. According to the work arrangement of the foreman, clean and maintain the public area.

2. Check the completeness of all kinds of equipment, facilities and furniture in the responsible area, and report and repair in time.

3. Do a good job in the maintenance of cleaning machinery and the storage and use of cleaning supplies, and tidy up the warehouse.