China Southern Airlines Special Cancellation and Change Policy

1. During the validity period of the ticket, the passenger shall submit a flight change application 4 hours before departure of the flight within the applicable flight date range, and the application shall be changed to a flight before March 27, 2021 (exclusive). Passengers in the same cabin can change the flight date once for free; if the passenger upgrades to a new date, the change fee will be waived, and the upgrade difference will be charged as normal

2. The flight date can be changed only once for free. If the passenger requests a change again, it will be treated as a voluntary change. Execute

On the 28th of every month.

China Southern Airlines Sky Pearl Club membership levels (from high to low) are divided into four levels: China Southern Airlines Platinum Card, China Southern Airlines Gold Card, China Southern Airlines Silver Card and China Southern Airlines Sky Pearl Card.

When taking China Southern Airlines flights, China Southern Platinum, Gold and Silver card members can enjoy an additional 50, 30 and 15 elite level award miles and a number of priority rights, including: guaranteed seat reservations in economy class Y class, waitlisting Priority, priority boarding, elite check-in counters, extra free baggage allowance, VIP lounge services and flexible benefits packages, etc.

China Southern Airlines Member Club:

China Southern Airlines’ frequent flyer reward program is the “China Southern Airlines Pearl Club”. In addition to accumulating and redeeming mileage on flights of China Southern Airlines and SkyTeam member airlines, Sky Pearl Club members can also accumulate and redeem mileage on flights of Sichuan Airlines, China Airlines and other airline partners. All accumulated mileage can be credited to Sky Pearl Elite members. Upgrading miles/segments.

In addition, Pearl Club also cooperates with other hotels, car rentals, credit cards, telecommunications companies, etc. to provide mileage redemption and value-added services.

China Southern Airlines has also set up VIP lounges in major large and medium-sized airports, providing facilities such as reading rooms, fitness rooms, bathrooms, bars and restaurants.

Every time a passenger travels with China Southern Airlines, as long as he provides his or her China Southern Airlines membership card number when purchasing a ticket or checking in, the passenger will have the opportunity to accumulate "basic flight miles".

Miles can be used to redeem air tickets, cabin upgrades, China Southern Airlines Mall and other rewards; you can also earn "upgrade mileage" and "upgrade flight segments" accumulation, which can be used to upgrade China Southern Airlines platinum, gold and silver card members.

China Southern Airlines Sky Pearl Club has no mileage redemption threshold. Members who meet the redemption standards can redeem tickets for China Southern Airlines and airline partners, as well as a series of value-added services, such as class upgrades, international advance seat selection, and extra baggage allowance. , lounge services, and can also redeem a wide range of products in China Southern Mall and China Southern Wallet (unless there are special instructions for the redemption products).

China Southern Airlines Award Ticket Redemption Rules

1. China Southern Airlines award tickets can only be redeemed on flights whose marketer and carrier are both China Southern Airlines and other (non-SkyTeam alliance members) airline partners. designated flight.

2. Miles can be used to redeem one-way, round-trip, and gap-distance China Southern Airlines award tickets. The redemption standard is calculated independently based on a single flight segment.

3. To redeem China Southern Airlines award tickets, the route, flight, and date must be confirmed for the entire voyage. Redemption for unscheduled flights is not accepted.

4. Stopovers are not allowed on all itineraries of China Southern Airlines award tickets.

5. After completing the mileage deduction for China Southern Airlines flight award tickets, members must complete the payment of taxes and fees required for redemption and issue tickets as soon as possible through the China Southern Airlines website or at the designated ticket office of China Southern Airlines. For award tickets for which mileage has been deducted but taxes and fees have not been paid and tickets have not been issued, the refund principles are the same as those for issued passenger tickets.

6. For voluntary refunds, 50 miles of unused flight segments must be deducted as the refund handling fee. The validity period of the refunded miles is consistent with the original validity period of the miles used for redemption, and only the mileage within the validity period can be refunded.