What departments are there in the hotel personnel department?

What departments are there in the hotel?

Getting your 50 points is very tiring.

Front desk:

Receive reservations, individual passengers, receive teams, handle inquiries, store luggage, handle reservations and handle complaints. Some hotels also list cashier at the front desk as normal management.

Requirements: technical secondary school degree or above, with regular facial features, male 172CM, female 160CM or above, no obvious scars and visible tattoos, basic knowledge of English, naked eyes 1.2 or above, fluent expression, alert eyes and ears. Age: about 20-28 years old, generally over 28 years old, all of them turn to the backstage to make an appointment.

Housekeeping department:

Cleaning rooms, routine maintenance, booking meeting rooms, arranging venue layout, checking in and checking out, booking flowers, cleaning linen, etc.

Requirements: Waiters should be above junior high school, legal citizens, without disabilities, male 170CM, female 158 or above, and can bear hardships. Domestic Clerk: Require high school education or above, be able to operate computer, be proficient in typing and office operation. , fresh and straight appearance, and must be female. Age: 18-38 years old

Food and beverage department:

It is divided into Chinese food, western food and Japanese food, which are combined into one department. Usually, it is an independent management and accounting department, which is responsible for taking orders for banquets, booking conference rooms, arranging venues and ordering takeout groups.

Requirements: I only say employees, male 170, female 158cm or above, graduated from junior high school, with good looks, no disability, no visible tattoos and smooth expression. Age: 18-25 years old.

Entertainment sector:

Accept birthday \ wedding \ festive karaoke box reservation, personal performance venue arrangement \ wine service, song-ordering flower basket reservation and other services.

Requirements: I don't know, this department is entertaining, such as the invisible tattoo mentioned above, which is not required by this department, as long as the department manager interviews. Strong endurance, good looks, cheerful and outgoing personality are required, and there is no rigid requirement for academic qualifications.

Security department:

There are two kinds of insurance: internal insurance and external insurance. There are no obvious regulations on personnel. Usually it is a shift system. Sometimes it's sunny outside, and sometimes the air conditioner is on in the lobby. Responsibilities are vehicle arrangement, emergency handling in case of emergency, monitoring and surveillance, and employee safety training.

Usually male, veterans are preferred, with good looks and no disability. Vision 1.5, but physical strength is required. Interviews are usually defined by how many seconds there are in 100 push-ups and 100 meters sprint.

Age: 18-38 years old.

Sales department:

To sell any products that can be rented or operated in the hotel, contact the main person in charge of the travel agency \ company and bring the driver. The sales department also organizes and arranges regular hotel marketing activities and makes group reservations.

Requirements: Have hotel working experience, understand the internal operation of the hotel, be handsome in appearance, fluent in expression, extroverted and fluent in expression, and have technical secondary school education or above. Age: 18-38.

Personnel department:

Responsible for personnel recruitment and dismissal \ induction training, coordinate with the labor department, and regularly track whether all hotel personnel regulations are closely related to the labor law. Responsible for personnel promotion, personnel attendance, etc.

Requirements: Must have at least 2 years hotel working experience, computer skills, personnel experience, college degree or above.

Finance department:

Responsible for the hotel's income and expenditure, but also manage the daily work of cashiers arranged by various business departments.

Requirements: major in accounting, local employees are preferred. I know about most hotels, and employees who graduated from foreign accounting majors generally don't take the hotel exam. Usually, ladies are preferred.

Logistics department:

It is divided into infirmary, washing department and staff canteen.

The requirements of the staff canteen in the infirmary are not explained here. The washing department is responsible for washing, ironing and folding linen in the hotel. Employees, ordinary workers in society, graduated from primary school, can bear hardships.

Administrative department:

It is usually the highest decision-making department of the hotel, responsible for hotel administrative regulations, participating in personnel transfer and overall planning, reviewing sales and marketing plans, and exercising the power of general manager.

Requirements: All managers have working experience as managers in relevant departments.

Engineering department:

Responsible for the maintenance of hotel facilities.

Requirements: major in mechanical engineering, with relevant engineering management experience is preferred. Male worker 18-40 years old.

Purchasing department:

An independent accounting department, which is linked with the logistics department and managed by the finance department, serves the material procurement of various business departments.

Requirements: Experience in purchasing, local people are preferred.

Others: some small departments, such as the reservation department belongs to the front office department and the banquet department belongs to the catering department. I won't list them one by one. I'm exhausted ... >>

What are the main departments of five-star hotels and what do they do!

No. You studied hotel management, but you don't know what departments the hotel has. ⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙⊙𕬙⊙⊙⊙⊙⊙8

What departments does the hotel have?

Housekeeping department is responsible for checking in and out and cleaning the room. Food and beverage department, providing catering services. Engineering department, responsible for maintenance. Finance department, accounting. Sales department, promotion conference hall, banquet and guest room. Security department, responsible for the security of hotels and garages. There is also the personnel department, which is responsible for employees. That's about it.

What positions are there in the hotel? Be specific. What does each position mean?

Specifically: 1. Receptionist 2. Operator 3. Business center attendant 4. Gate five. Human resources manager. Personnel supervisor 7. Head of wage insurance. Training director 9. Director of Quality Control 10. Floor day shift supervisor 1 1. Shift foreman 65438. The middle level includes: managers, supervisors, chefs, and some deputy directors and foremen. There are also some housekeeping managers, floor foremen of housekeeping department, central clerks of housekeeping department, etc. As for the positions in the hall, there are mainly hall managers, receptionists and ushers. The reception at the reception desk is actually not very demanding. The most important thing is to book and receive for individuals and groups. There will be a lot of trivial things. Generally speaking, there is no requirement for job hunting. It is best to be experienced, not too good-looking, but to have a certain temperament, not too fat, have basic knowledge of English, be familiar with some popular hotel systems, and take the Putonghua exam, but these conditions are relatively easy to achieve.

What is the main job of the hotel personnel supervisor?

Direct supervisor: manager of human resources department

Internal contact: various departments

job description

According to the business needs of the hotel, the number and structure of all kinds of personnel are reasonably allocated, and the statistical analysis of personnel data is completed.

Work content:

-Assist the HR manager to handle the daily work of the HR department.

-Be responsible for putting forward the organizational structure and staffing plan of the hotel.

-Be responsible for proposing and organizing the implementation of hotel manpower planning and deployment.

-Prepare the post staffing plan, be familiar with and master the basic employment situation of each post in the hotel, and rationally allocate personnel.

-Be responsible for the business contact between the hotel and the personnel of relevant departments in * * *.

—— Responsible for employee assessment, approving floating wages, rewards and punishments.

-Responsible for the safety supervision of employees.

-Handling recruitment, employment and transfer procedures for employees.

-Responsible for completing labor reports, salary reports and other personnel reports.

-Responsible for the safety supervision of employees.

-Organize and implement a series of work such as evaluation and confirmation of professional titles.

-Go through the examination and approval procedures for hotels going abroad on business, such as political examination, passports, visas, etc.

—— Responsible for reporting and approving the appointment and removal of personnel in various positions.

-formulating, amending, supervising and implementing the labor system

-Adjust employees' punch-in numbers, and make, distribute and manage employees' work permits and famous brands.

-Handling the procedures for foreigners to come to China, invite them, get employment and live in China.

-Assist and complete other tasks assigned by the HR manager.

What departments does the hotel have?

Getting your 50 points is very tiring.

Front desk:

Receive reservations, individual passengers, receive teams, handle inquiries, store luggage, handle reservations and handle complaints. Some hotels also list cashier at the front desk as normal management.

Requirements: technical secondary school degree or above, with regular facial features, male 172CM, female 160CM or above, no obvious scars and visible tattoos, basic knowledge of English, naked eyes 1.2 or above, fluent expression, alert eyes and ears. Age: about 20-28 years old, generally over 28 years old, all of them turn to the backstage to make an appointment.

Housekeeping department:

Cleaning rooms, routine maintenance, booking meeting rooms, arranging venue layout, checking in and checking out, booking flowers, cleaning linen, etc.

Requirements: Waiters should be above junior high school, legal citizens, without disabilities, male 170CM, female 158 or above, and can bear hardships. Domestic Clerk: Require high school education or above, be able to operate computer, be proficient in typing and office operation. , fresh and straight appearance, and must be female. Age: 18-38 years old

Food and beverage department:

It is divided into Chinese food, western food and Japanese food, which are combined into one department. Usually, it is an independent management and accounting department, which is responsible for taking orders for banquets, booking conference rooms, arranging venues and ordering takeout groups.

Requirements: I only say employees, male 170, female 158cm or above, graduated from junior high school, with good looks, no disability, no visible tattoos and smooth expression. Age: 18-25 years old.

Entertainment sector:

Accept birthday \ wedding \ festive karaoke box reservation, personal performance venue arrangement \ wine service, song-ordering flower basket reservation and other services.

Requirements: I don't know, this department is entertaining, such as the invisible tattoo mentioned above, which is not required by this department, as long as the department manager interviews. Strong endurance, good looks, cheerful and outgoing personality are required, and there is no rigid requirement for academic qualifications.

Security department:

There are two kinds of insurance: internal insurance and external insurance. There are no obvious regulations on personnel. Usually it is a shift system. Sometimes it's sunny outside, and sometimes the air conditioner is on in the lobby. Responsibilities are vehicle arrangement, emergency handling in case of emergency, monitoring and surveillance, and employee safety training.

Usually male, veterans are preferred, with good looks and no disability. Vision 1.5, but physical strength is required. Interviews are usually defined by how many seconds there are in 100 push-ups and 100 meters sprint.

Age: 18-38 years old.

Sales department:

To sell any products that can be rented or operated in the hotel, contact the main person in charge of the travel agency \ company and bring the driver. The sales department also organizes and arranges regular hotel marketing activities and makes group reservations.

Requirements: Have hotel working experience, understand the internal operation of the hotel, be handsome in appearance, fluent in expression, extroverted and fluent in expression, and have technical secondary school education or above. Age: 18-38.

Personnel department:

Responsible for personnel recruitment and dismissal \ induction training, coordinate with the labor department, and regularly track whether all hotel personnel regulations are closely related to the labor law. Responsible for personnel promotion, personnel attendance, etc.

Requirements: Must have at least 2 years hotel working experience, computer skills, personnel experience, college degree or above.

Finance department:

Responsible for the hotel's income and expenditure, but also manage the daily work of cashiers arranged by various business departments.

Requirements: major in accounting, local employees are preferred. I know about most hotels, and employees who graduated from foreign accounting majors generally don't take the hotel exam. Usually, ladies are preferred.

Logistics department:

It is divided into infirmary, washing department and staff canteen.

The requirements of the staff canteen in the infirmary are not explained here. The washing department is responsible for washing, ironing and folding linen in the hotel. Employees, ordinary workers in society, graduated from primary school, can bear hardships.

Administrative department:

It is usually the highest decision-making department of the hotel, responsible for hotel administrative regulations, participating in personnel transfer and overall planning, reviewing sales and marketing plans, and exercising the power of general manager.

Requirements: All managers have working experience as managers in relevant departments.

Engineering department:

Responsible for the maintenance of hotel facilities.

Requirements: major in mechanical engineering, with relevant engineering management experience is preferred. Male worker 18-40 years old.

Purchasing department:

An independent accounting department, which is linked with the logistics department and managed by the finance department, serves the material procurement of various business departments.

Requirements: Experience in purchasing, local people are preferred.

Others: some small departments, such as the reservation department belongs to the front office and the banquet department belongs to the catering department, so I won't list them one by one. I'm exhausted ... >>

What departments do five-star hotels have?

In the hotel, the department with specific division of labor is also the most pillar. Take a five-star hotel in Shenzhen as an example, there are seven departments: catering department, public relations department, sales department, housekeeping department, front office department, engineering department, finance department and personnel department. The general setting in the industry is seven departments and one room (one office).

The catering department is responsible for all the processes of restaurant catering, including purchasing, cooking, serving, accounting, tableware cleaning and so on. The catering department is a relatively labor-intensive department. The salary is in the middle, but the salary of senior chefs will be calculated separately.

The sales department is responsible for promoting rooms, meetings, contacting various houses and holding banquets. If you count the commission, the wage elasticity is relatively large. In addition to the basic salary, the general salary structure also includes commission+bonus.

The public relations department is responsible for external image planning and external advertising. The work of the public relations department is smart and flexible, but the salary is relatively stable and the salary is in the middle.

Housekeeping department is responsible for the cleaning, layout, related items and equipment configuration of guest rooms. Tired from work, the salary is average.

The front office is mainly responsible for the affairs in the lobby, such as customer settlement, consultation, luggage delivery, etc. Work is as tiring as housekeeping and catering, but some jobs pay more, such as cashier at the front desk.

The engineering department is responsible for the repair and maintenance of the hotel. The work is not too tiring, but the technical requirements are relatively high and the salary is above average.

The finance department is responsible for the financial settlement of the whole hotel, including the salary payment of employees. The salary of the finance department is in the middle, but the work is relatively leisurely and rigid.

The personnel department is responsible for the staffing of all departments, the recruitment, training, rewards and punishments of employees, and stable wages.

What does a hotel personnel clerk do?

Responsibilities of hotel personnel clerk

1, responsible for office paperwork.

2. Responsible for the circulation, forwarding, classification and filing of documents.

3, responsible for the preparation of the meeting and make records, organize meeting minutes.

4. Responsible for all kinds of printing and distribution work of this department.

5, responsible for the hotel staff attendance summary audit work.

6. Assist and implement effective recruitment and dismissal procedures, and keep close contact with various departments to ensure that the recruitment standards meet the requirements of actual work.

7. Assist in arranging internships for interns.

8. Be responsible for the management of employees' work files.

9. Responsible for the issuance of follow-up certificates and work number plates for new employees, notify relevant departments to issue work clothes, and assist in signing labor contracts.

10, responsible for employee resignation procedures.

What departments does a star hotel include? What are they responsible for?

The departments of the hotel are set according to the hotel's own situation, and some of them can be merged or split, depending on the general situation.

Our hotel now uses the 10 department.

1. Front Office

2. Home Economics

3. Food and Beverage Department

4. Recreation and Sports Department

5. Sales Department

6. General Administration Department (General Office)

7. Accounting Department

8. Human Resources Department

9. Engineering Department

10. Security Department

What is the responsibility of the hotel personnel manager?

Among hotel managers, the department manager, as the "head of the family", plays an irreplaceable role for other managers. Their first duty is naturally to maintain the order of the whole hotel and deal with all kinds of problems that guests react to. They represent the overall image of the hotel. The Atlas of Hotel Manager's Job Responsibilities involves the job responsibilities of hotel managers, such as front office manager, front desk reception manager, shopping mall manager, housekeeper manager, floor manager, catering manager, Chinese food manager, recreation manager, housekeeping manager, financial manager and administrative security manager, and describes their functions in detail. The Job Responsibility Manual for Hotel Managers is a necessary manual for senior hotel managers. .

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