How much do you know about hotel room management?

1, the waiter should pay attention to the following points when entering the room:

(1) Knock on the door three times, three times at a time, and declare that you are a waiter.

(2) Slowly push open the door, hang the "cleaning card" on the handle of the door lock, and open it until the work is over. Turn on the light and check the fault.

(3) Lay the carpet on the carpet at the door of the bathroom, and put the cleaning basket (or cleaning bucket) on the cloud table in the bathroom.

(4) Open the curtains and screens to make the room full of light and easy to clean.

(5) Open the window for about 5 minutes to let the indoor air circulate.

2. "Take back" mainly refers to replacing the used items in the guest room and disposing of the garbage left by the guests:

(1) Drain the dirt in the horse bucket, and then spray the "three cylinders" with detergent: basin, bathtub and toilet. Then, remove the "four towels" (face towel, square towel, bath towel and foot towel) used by the guests.

(2) Check the drawers of wardrobes and combined cabinets in sequence, and hand over the left-over items to the machine-team as soon as possible, but they cannot be returned to the guests as soon as possible, and make records on the health daily report.

(3) Use the trash can in the room to collect garbage. If the cigarette end of the ashtray has not been extinguished, it must be extinguished before it can be poured into the trash can, so as not to cause a fire.

(4) Remove the used cups and add beds or tableware.

(5) Clean the bed, take out the used sheets and put them in the linen bag at one end of the cleaning car.

3. "Wipe" is mainly to wipe some facilities in the guest room and check the electrical equipment and other facilities in the room:

(1) Wipe from the doorbell outside the door to the inside and outside of the door frame and door. Pay attention to the wiping of the door handle and the safety diagram behind the door.

(2) Wipe the indoor furniture and articles clockwise (or counterclockwise) from top to bottom, and pay attention to the bottom and corners of the furniture.

4, the waiter dust removal should pay attention to the following items:

(1) Supplementing the items in the bathroom and putting them in order according to the unified requirements.

(2) Paper towels and roll paper should be angled, beautiful and convenient for guests to use.

(3) The "Four Towels" should be placed neatly in the designated position.

(4) Supplementary items in guest rooms should be placed neatly according to the requirements of the hotel.

(5) Supplementary tragedy.