Cashier's personal summary essay

Cashier's personal summary of five papers

As a cashier, we should focus on the nature of cashier's work, constantly establish a sense of professionalism and responsibility, be strict with ourselves, be realistic and pragmatic. Write a summary to review your work experience. The following is my personal summary essay for cashier, hoping to help you.

Cashier's personal summary model essay 1 X month X day 20 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

First, obey management and study hard.

As a cashier, the most important thing is to understand the responsibility in your heart. Under the reasonable arrangement of the leader, you should study business knowledge seriously. From the moment you enter the front desk, you should know that the front desk is the window of the hotel and represents the image of the hotel. You must be strict with your words and deeds. Keep in mind the cashier's work discipline, speed up the pace and get familiar with the basic situation of the front desk, from room state diagram to check-in, from deposit slip to guest bill, from mini-bar to miscellaneous expenses, from check-out to invoice statistics and so on. Every step of the operation is carefully followed by the old employees step by step. In practice, we seriously accept the criticisms and suggestions of old employees, persist in learning from leaders and colleagues, learn from the strengths of others, and strive to enrich and improve ourselves.

Second, respect your work and everyone.

We firmly believe that there is no distinction between high and low, only differences in circumstances, experiences and foundations. We should respect our profession from the beginning of our work. Only by working for others can we work hard and achieve something in our own field. Customers are God, colleagues are brothers, and leaders are family. In this beautiful big family, we respect each other, learn from each other and create each other. Like the relay race, all departments check every important link to create benefits and success for the hotel.

Third, pay attention to details and service first.

I remember the quality formula of "100- 1=0" trained by Manager Zhang. In sincere service, if you want your guests to be suspicious and anxious, I firmly remember the last sentence of the quality formula: service is no small matter, everything starts with details. Just like this, more consideration for the guests will improve the quality of service. A little accumulation and progress can not only prove one's ability, but also add luster to the cashier's work. Work hard, the customer is God. Of course, there will inevitably be mistakes in face-to-face interviews, but it is necessary to understand the customer service difficulties, reflect the problems to the leaders in time, and handle them flexibly on the basis of adhering to principles.

Fourth, make clear the goal and grasp it correctly.

Looking at the work from a learning perspective, we should not only learn the cashier business knowledge, skillfully operate the cashier tools and processes, but also learn more about the hotel corporate culture. The front desk is like an integrated information processor, which has a lot to learn and is also communicating with guests.

You can learn a lot from it, including the truth of being a man and doing things, so that you won't always stay at one stage, set a direction for yourself from the beginning of your work, and to what extent you should give yourself a perfect explanation, clarify your goals, and make yourself more aware of what you are doing and what you need to do next. Through our own efforts, 10 entered the office in August and began to understand the work content, basic workflow and specific tasks of the office. While insisting on the cashier's duties, I keep in mind the duties of office staff. Under the trust of the leaders and the supervision of my colleagues, I tried my best to complete all the promotion assessments. I drew a perfect comma on my goal first, because this is not what I expected, and a little recognition will constantly motivate myself to move forward.

(a) in-depth study, responsible for others.

Can't stop learning, can't slow down the learning progress, be familiar with and responsible for hotels, departments and posts, and be more strict with yourself while demanding employees, set up specimens and establish an image.

(2) Strengthen supervision and strictly control.

Every post represents the finance department and the hotel. Supervising every work of employees is also the supervision of their own work, so as to avoid wrong accounts, reduce risks, eliminate all the possibility of mistakes in time, and ensure that every account is clear and every income is accurate.

(C) sunshine mentality, and create together

Correct work attitude, be steady, accurate and excellent, value efficiency over quality, unite colleagues, care for subordinates, obey management and arrangement, actively cooperate and encourage, so that every cashier can feel the warmth of the finance department, learn from each other and learn from each other's strengths.

Make persistent efforts and achieve great success.

There are no good individuals, only good teams, and there are rewards every year. The year 20__ is coming. Recently, there are few front desk staff, and they don't go to work for a long time, which is very exhausting. Try to solve the problem of employee turnover, ensure the rest time of employees, and recruit two new employees in the shortest time. Coordinate with all departments to make progress.

The above is my personal preliminary work plan, which may not be perfect and mature enough, but I will try my best to implement it and ask the leaders to review it. If there are any incomplete or wrong places, please ask the leaders to supplement them and give timely guidance.

Cashier's personal summary: Fan Wen 2 has been working in the toll booth for some time. During this time, I have been working and studying here. With the help and care of my colleagues and leaders, I have learned a lot of business, made great progress in my work and am very happy every day.

As a toll collector, I sit in front of different faces every day, smile at the computer, and mechanically repeat the simple operation of collecting fees from outsiders. You don't need high technical content, and you don't have to bear huge life pressure like doctors in other departments. This may also be the charging work in everyone's eyes.

However, my personal experience since my work has made me deeply realize that "there is no trivial matter in the work of the department, and the subtleties see real merit." In fact, the job of toll collectors is not only to collect money and ensure accuracy. In any hospital, the toll collector is the window unit, and the patient is the first one to face. Through the small window of the toll collector, we represent the image of the whole hospital, and it is through our work that we build a platform for communication between doctors and patients.

Through this period of work and study, I know something about the operation of outpatient fee collection and refund, hospitalization fee collection and refund, medical insurance and rural cooperative medical insurance, and I can operate it, but I will continue to learn and make progress:

1, further improve service level, reduce errors, ensure service quality and satisfy patients.

2. Seriously study the new rural cooperative medical system and medical insurance business, master the new rural cooperative medical system and medical insurance policies, and cooperate with medical insurance to do all the work according to the requirements of the hospital;

3. Learn and skillfully operate the business process of medical insurance card;

4, strictly abide by the system of outpatient charges and hospitalization charges, ensure the conformity of the former certificate, and do a good job in strict accordance with the financial management regulations of the hospital.

Finally, I want to thank my colleagues and leaders for their trust, support and concern. Although the work of toll collectors is not as sacred and ordinary as that of doctors, I am very happy to have this job. It warms my heart to hear a thank you from patients or their families every day, so that I can work happily and enthusiastically every day, serve patients and contribute my meager strength to the development of the hospital. In the future, my colleagues should give me more corrections for the shortcomings in my work, so that I can make faster progress and growth.

Cashier's personal summary: Time flies like a sword, and we greet the New Year with joy. I have experienced many things in my previous work, and I have also summed up many experiences and lessons from my work. As a cashier, I summed up the following points:

First, as a cashier, you should have a good working attitude.

Good hospitality attitude, warm reception of customers, understanding of customers' shopping needs, and creating a warm shopping environment for customers.

Second, treat customers with polite language.

Speak with respect and kindness, don't speak loudly to customers, pay attention to your gfd, act generously and behave in a civilized manner. As a qualified cashier, you should always pay attention to the price changes, be familiar with the information of all kinds of goods in the store, especially the special goods, and sing, pay and find in the cashier process to avoid unnecessary troubles.

When scanning the price, the commodity price should be consistent with the computer. If not, inform the business manager and the store to help adjust the price at any time. Don't miss, underpay or overcharge in the cashier process. Of course, there are also many shortcomings. Sometimes when you are in a bad mood, you will treat your customers a little more seriously, and sometimes you will contradict your customers, but you will try your best to maintain a good attitude at work.

In short, I am very grateful to the leaders for their support and help and for giving me a chance to work. I believe that I will work harder and harder in my future work. Let's work together to make _ _ better and better.

Cashier's personal summary model essay 4 On 20 _ _, our department conscientiously carried out the instructions and specific requirements of the superior leaders, continued to carry forward the spirit of hard struggle when starting a business, strengthened team building, paid special attention to marketing, ensured safety and quality, increased revenue and reduced expenditure, and boldly developed, and achieved good results. The following is a summary of my work:

As I have just entered the society, I know I have a lot to learn, and I have too many strangers and mysteries about the job I am about to enter. Driven by this ambivalence, I am full of confidence and expectation to meet it.

At work, although I just act as an ordinary and important cashier. During this period of work, I found that we should be able to do a good job freely, whether it is heavy, busy or leisure, we should complete every job with a positive attitude, instead of complaining about the proportion of workload, because complaining is useless. What we should do more is not to think things too badly, but to keep a good attitude and face the team every day. Because a happy attitude will make us feel tired and bored at work.

I. General situation of the company's operation

This year, our department has established "three consciousnesses" around the working policy of "standardizing management, shaping image, strengthening marketing and increasing efficiency", namely, the awareness of all staff marketing, all-round cost and whole-process quality. Through the joint efforts of all the staff of the hotel, we have achieved good results. The following is a summary of my work this year.

Second, _ _ work summary

(1) Safety creates stability. By making safety plans such as "safety first, quality first", the hotel has achieved "six defenses" such as daily fire prevention and theft prevention, and almost no accidents have occurred throughout the year. Under the care and guidance of the general manager of the hotel, store-level leaders hold feedback meetings of department managers every day to inform the situation and put forward requirements. The security department arranges cadres and employees to work overtime, patrol frequently and strictly prevent and control. With the cooperation of relevant departments, group prevention and control are carried out to ensure that all activities are foolproof and the hotel is safe and stable.

(2) Implementing brand management, the hotel should focus on eight major tasks.

1, with the goal of benefit, do a good job in sales.

2. Take reform as the driving force and do a good job in catering.

3. Customer-centered, do a good job in property management.

4. On the premise of quality, do a good job in guest rooms.

5. Take "Six Preventions" as the content, and do a good job in safety.

6. Focus on reducing consumption and do a good job of maintenance.

7, in line with the principle of capable, pays special attention to the personnel work.

8. Take the Guide as a reference and do a good job in training.

Cashier's personal summary Fan Wen 5 Employees are the leaders of the hotel.

1. In order to fully understand and master the market situation of our hotel, we organized many marketing meetings, conducted surveys, analyzed the consumption level of customers, and established abc customers in combination with the consumption status of customers coming to the hotel, so as to follow the service throughout, pay attention to the service image and appearance, be warm and thoughtful, and meet the requirements of customers to the maximum extent. We strictly control management fees. Most executives have several jobs. In terms of business hospitality, we follow the principle of spending small money, doing big things, doing good things and doing practical things. Take all measures to avoid unnecessary expenses.

2. In every corner of the hotel, there are polite service personnel, standardized operation, professional smile and humble manners, so that guests are not affected by etiquette culture all the time. Individuals in society are always influenced by the people around them. As the saying goes, people are divided into groups. Etiquette culture not only improves the quality of hotel people, but also has a beneficial impact on guests and promotes the quality and cultivation of the whole society.

The traditional attitude towards employees should be changed. People are the main body in management, and all managers are small and should be grasped. The relationship between superiors and subordinates in management is only a division of labor, not a relationship between ruling and being ruled; On the contrary, the modern management concept tells us that management is a special service. Only when managers serve their subordinates well and help them make outstanding achievements in their work will managers have their own management achievements.