How to be an elegant hotel waiter?

Excellent Patience Hotel Attendant This occupation is a service occupation, and what this occupation needs most is not how beautiful your appearance is, but excellent patience. Guests who spend money in hotels belong to third-class and sixth-class, and guests of any character and conduct will have them. How can you be a qualified and excellent waiter if you are jealous, disgusted and impatient in the face of the guests' chatter? Remember, patience is the most basic requirement as a hotel waiter.

We have good adaptability. As we said, guests who spend money in hotels belong to everyone, such as 369. When they spend money in a hotel, there will be many unexpected things, such as a polite guest becoming unreasonable because of drinking too much, or making some weird demands. What should you do at this time? Patience is necessary and the ability to deal with emergencies.

Absolute neatness and appearance The appearance of hotel waiters we see will be neat, because hotel waiters represent the image of the hotel. If we enter a hotel and see a sloppy waiter around us when ordering, do we still have an appetite for dinner? Do you dare to stay in such a hotel if a waiter comes in when we enter the room?

Politeness is indispensable. Courtesy of hotel waiters is the most basic requirement. To be an excellent hotel waiter, you must be familiar with these polite expressions and basic etiquette, and always use them. When talking to guests, don't tell them what to do, don't talk to them gruffly, and don't face them condescendingly. Those polite words, such as "you" and "please", must be on your lips.

To have an excellent memory, the job of hotel waiter is actually very brain-consuming, not just like the side dishes we see. You should write down the dishes ordered by the guests and their special requirements, such as whether they are slightly spicy or super spicy. And remember when and in what order the guests ask you to serve. For example, when staying in a hotel, you should remember the requirements of the guests, such as when to remind the guests to get up or to remind them to do other things, which requires the hotel waiter to have an excellent memory.

The job nature of a hotel waiter with active service consciousness is to serve the guests and meet their reasonable requirements, so don't think it is a shameful thing to serve the guests or a dignified thing to serve them. You should not only meet the reasonable requirements of the guests, but also learn to observe more and give you enthusiastic help for things that the guests have not mentioned but need timely help. For example, you can take the initiative to remind guests whether they need a cup of boiled water or how to eat hotel specialties. For example, when foreign guests taste the delicious food in your hotel, if you take the initiative to keep up, these services will definitely be praised by the guests.

Be diligent, not lazy. If you want to be an excellent hotel waiter, you must be diligent and do your work better, and you can do more without affecting your work. Don't wait for the leader to tell you what to do, even if it is procrastination, don't do it if you can, and be lazy if you can. No one would like a waiter like that.

Familiar with hotel related affairs, including many things. For example, when guests check into a hotel, they will inadvertently call the waiter to ask about some nearby situations, such as where some subway stations are closest to your hotel, or which is the shortest way to an airport, or what are the characteristics of your hotel. As an excellent hotel employee, you must have a general understanding of these problems. Don't ask the guests all kinds of questions. The guests won't say anything except order and serve.