Traditional Culture Encyclopedia - Hotel reservation - Xi 'an Hotel in high-speed railway station has apologized for the price increase due to heavy rain in Henan. Can you accept it?
Xi 'an Hotel in high-speed railway station has apologized for the price increase due to heavy rain in Henan. Can you accept it?
What's more, in terms of nature, everyone is United and helps each other. It is emotionally unacceptable for a hotel to do such a thing without saying anything.
After being exposed by consumers, the hotel immediately conducted an investigation and issued an apology statement, but all this could not recover the loss of word-of-mouth collapse. In the face of this natural disaster, human beings are insignificant. When we can't face nature, the only thing that can protect us is unity.
In this rainstorm, many touching events emerged in many rainstorms. Not to mention Tencent, Ali and other well-known companies donated money and materials for the first time, and many ordinary people also know how to help others. Some shopkeepers allow ordinary people to get credit, some universities allow victims to go in for shelter from the rain, and some brave people enter the flood to save lives.
In the face of these events, the practice of Xi 'an Hotel seems so abrupt.
In the statement of Xi 'an Hotel, it is emphasized that the company has issued a notice not to increase the price, but this is a responsible illegal operation of the store. Of course, perhaps this is indeed a personal behavior, but for Xi 'an Hotel, inadequate personnel management is also a serious dereliction of duty.
Therefore, Xi 'an Hotel's explanation is a bit weak now, and its practice of providing free accommodation for the affected people is now a bit passive. No explanation made now can recover the influence of this 2888 yuan.
Moreover, the rainstorm in Henan is so serious that the eyes of the whole country are paying attention to this place. This kind of problem occurs at this time, which can be seen from the poor management at ordinary times.
Therefore, emotionally, I can't forgive Xi 'an Hotel's practice, and I hope that after the flood subsides, the relevant departments can severely punish it.
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