Why can't the hotel room card be opened? What is the reason?

If you are a hotel guest, you can change your card directly at the front desk or help open the door.

If you are a hotel worker, you can judge the reason why you can't open the door according to the situation of swiping the card at the scene:

1. There is no response when the room card brushes the door lock: a. The battery of the door lock is dead: you can use the mechanical lock to open the key and replace the battery. B. There is something wrong with the motherboard: it needs to be replaced.

2. The room card swiped the door lock, but it didn't open.

A. Loose plug of lock core: use spare electronic key or mechanical key to unlock the lock.

Insufficient battery voltage: connect the plug or replace the battery.

C. Incorrect room card number: return to the system to reset the building number, floor and room number.

D, the time is illegal: check the accommodation time of the guest card and read the clock with the data card; If the clock is not accurate, set the clock first; If the guest card time is wrong, reissue the guest card.

E. Use the original guest card after check-out: reissue the guest card.

F, the locking tongue is inflexible and fails to retract or eject in time: use the spare electronic key or mechanical key to open the door, check whether the safety tongue is inflexible, check whether the side decorative plate is installed in place, and reinstall and debug the side decorative plate.

3. The prompt is normal when opening the door, but it can't be opened, and there is no motor action sound.

The main reason: motor fault solution: replace the motor.

The door lock has been ringing several times after swiping the card, but it can't be opened.

You need to know the brand of door locks, and the number of clicks of each brand represents different faults and corresponding treatment methods. Below I only list a common brand, which you can try to solve. If it cannot be solved, please describe the brand and model of the door lock.

2 tones-correct prompt, indicating that the card has been set.

3 tones-The door lock has been locked. Solution: Use a card that can unlock or unlock.

Six tones-the room number is wrong. Solution: Set the room number of the door lock, and first check whether the room number of the room card is correct.

7 tones-the card has expired. Solution: Set the clock of the door lock and check whether the room card time is correct.

Tone 8-The guest card is covered by the following guest card or restricted by the check-out card. Solution: swipe the authorization card or swipe the check-out card again.

Ring 9-the card has been reported lost, that is, it has entered the blacklist.

10 tone-the authorization code of the authorization card is invalid. Solution: Twist the mechanical key for 3 times, and tick by tick.

1 1 tone-the building number or floor number of the floor card is invalid. Solution: Set the room number authorization card for three times and the room number card for one time.

12 sound-the employee card is covered by the back card. Solution: Brush the authorization card 1 time or twist the mechanical key for 3 times, and brush the authorization card 1 time.

15 tone-the card is not from our hotel. Solution: swipe the authorization card or reissue it.

30 Tones-A card that is not in the system. Solution: reissue the card.