Traditional Culture Encyclopedia - Hotel reservation - Which store to go to, no room payment rules.

Which store to go to, no room payment rules.

Where to go to the store, there is no room payment rule as follows:

1. If there is no room after the hotel reservation is successful, the customer has the right to demand triple compensation. If the customer has successfully booked a hotel through the online platform, the contractual relationship between the customer and the platform or hotel has been established. If the hotel can't provide housing, or other arranged housing conditions don't match the reservation, the customer has the right to claim triple compensation.

2. If the hotel fails to take the order due to the platform problem, the customer has the right to claim compensation from the platform. Legal basis Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by the consumers according to their requirements, and the amount of compensation shall be three times the price of the goods purchased or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Qunar.com is the leading travel search engine in China, and Qunar.com is the largest Chinese online travel website in the world. It was established in February 2005 and is headquartered in Beijing.